Business Analyst Support
Resume:
Neha Arya
adty2y@r.postjobfree.com
• Lansdale, Pennsylvania
Senior Business Analyst
Analytical and detail-oriented professional with advanced knowledge and comprehensive experience in overall systems administration and multiple relevant tools and procedures utilization to provide actionable insight to management.
Demonstrated success in spearheading projects, managing data collection integration, and communicating with stakeholders to ensure business continuity. Solid history of leading execution of robust technological strategies to ensure achievement of exceptional outcomes. Proficient in identifying problematic areas and driving deployment of corrective actions for resolution of complex issues. Well-versed in requirements gathering, analysis and writing robust and testable requirements. Articulate communicator possesses excellent interpersonal, planning, problem-solving, multitasking, time management, and organizational skills.
Core Competencies
Research & Analysis
Process Modelling
Conflict Resolution
Test Scripts Execution
Subject Matter Expert
Requirements Gathering
Training & Development
Cross-functional Collaboration
Strategic Planning & Execution
Professional Experience
Merck, Upper Gwynedd PA 2017 to Present
Business System Support Analyst
Gather requirements and prepare training material to improve overall efficiency. Perform UAT testing and Formal Execution before major release of applications. Troubleshoot support issues globally, while working as Support Lead. Assist in requirement gathering sessions. Involve in SDLC document reviews as well as UAT script authoring, execution, and review. Coordinate UAT Training and support for business testers for every release. Perform Annual Access Review of users following GXP practices. Manage access Requests and Deactivation of users following GXP guidelines.
●Known as business support lead for over 800 users.
●Authored test scripts and executed test scripts in ALM Veera.
●Ensured process and performance improvement by training users.
Bank of America, Charlotte, North Carolina 2017
Process Modeling Expert
Supported Global Finance Organization, while working in Global Finance Process Classification Framework group. Aligned finance framework to enterprise framework of business process modeling by utilizing Architecture Integrated Information System applications. Developed and designed process models for Line of Business to achieve optimum outcomes. Complied with governance and Finance Checklist as well as regulatory standards, while managing model content.
●Gained training and nurtured product knowledge.
Pfizer Inc, Collegeville, PA 2011 to 2015
Business Analyst/ Business Process Modeler
Spearheaded multiple projects within Business Technology from inception to successful completion for various applications and Agile manufacturing production systems for Pfizer BT Core Solutions. Adhered to supply chain model through SAP, GRC, and ARIS Solution Management; aligned manufacturing operations and processes with enterprise resource planning. Created EPC process models for manufacturing execution systems and production management for shop-floor production of pharmaceutical products by leveraging ARIS Business Architect.
●Developed and authored Business Integrated Model for AMPs, IPL, PPRS, and PES Serialization projects.
●Facilitated development and release of Internal Plant Logistic System, while functioning as Scrum facilitator.
●Restructured paradigm of project team by creating cell comprising Business, Technology, Quality, and Compliance.
Additional Experience
Business Analyst/ Business Process Modeler, AXA Equitable Life Insurance Company, Wellesley, MA
Business Analyst/Business Process Modeler, Harvard Pilgrims Healthcare, Wellesley, MA
Business Analyst/BPM, Med Plexus, Sunnyvale, CA
Business Analyst, Metavante Corporation, Milwaukee, Wisconsin
Analyst, ABN AMRO Bank, Kolkata, India
Education
Master of Business Administration, Pune University, India
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