Customer Service Claims Specialist
Resume:
Elizabeth (Reed) Evans
Duxbury, MA 02332
***********@*****.***
Objective
To find a position working again in an office environment but one that might also have different aspects as well. I have had so many different positions in my lifetime, and they were all interesting in their own ways. I always like to keep busy and to be able to multi-task in different departments of a company.
Skills and Proficiencies
Landscape work (all aspects)
Personal Driver
Elderly Companion
Extensive experience with travel booking and heavy scheduling
Familiarity organizing staff events and trade shows
Written Communication and Customer Service
Cashier, Inventory
Catering
Interdepartmental coordination and internet research
Highly organized with superior attention to detail
Experienced with spreadsheet creation, entry and formulation
Strong customer service in several areas
Worked in several retail positions including managing school bookstore, department store, deli/catering company and creating/shipping gift baskets
Office knowledge includes: Microsoft Office, Intermediate Word, Excel, Outlook, Beginner Power Point, ACT 2000 Database Management, Raiser’s Edge, Office 2007, Office 2010, Organized, Filing, Copier, Fax, Multi-line Phones, Volunteers, Retail, Cash Register, Credit Card Machine, Typing: 57 wpm
WORK EXPERIENCE
Copy and Print Supervisor
Staples
August 2022-Present
Plymouth, MA
Create printed products for customers, including, lamination, mounting, binding, collation, cutting. Scan and print blueprints. Assist customers on how to use the self-service machines. Send out all UPS drop off packages and print labels for others when needed. Maintain inventory needed to keep the department running.
Self Employed
Moonstone Properties/Lugar Landscaping – Independent Contractor
September 2017-July 2022
St. Helena Island, SC
Prune bushes, plant shrubs and flowers, removals, blow leaves, spread mulch. Mow lawns. Install steal bordered paths with pavers and/or rock. Purchase soil, gravel, pavers from Nursery on my way to work. Purchase plants, bag mulch, bag soil, tools, etc. at Lowe’s prior to going to work.
Self Employed
Uber Partner
November 2016-May 2020
Beaufort, SC
Receive pick-up requests, drive rider to their destination.
Self Employed
Elderly Companion
January 2015-November 2016
Beaufort, SC
Companion for elderly woman with Dementia. Cooked meals, cleaned house, went for walks, errands.
Lowcountry Montessori School
Database Administrator
August 2014-December 2015
Beaufort, SC 29906
Maintain PowerSchool database for the State Charter School District, maintain Montessori Compass to inform parents of the Montessori process that their children are learning. Keep attendance for students, schedule courses, update transcripts and all test scores. Monitor the playground at recess times for all students. Assist parents and students with any questions they may have, answer questions for prospective parents interested in sending their students in the future. Enroll new students as openings occur, contact students on wait list to offer the next available seat. Attend all staff trainings and meetings.
Florida Health Care Plans
Medical Claims Specialist
July 2011-August 2014
Holly Hill, Florida 32117
Process paper and electronic claims for contracted providers. Assist members with questions they have regarding bills from providers. Contact providers regarding issues from members or claims needing to be resubmitted with changes.
First Marketing
Marketing/Sales Support
February 2001-August 2007
Assist sales reps with updating contacts for database and merging and mailing letters and promotional materials to current and prospective clients. Assisted with completing expense reports for sales reps and submitting for payment. Organize projects thru phases of marketing areas, from art to writing to print and then finally to mail to client’s companies and sending info to their own mailing lists. Mailed promotional items to prospective clients.
EDUCATION
Pine Manor College
AA Degree in Liberal Arts
Chestnut Hill, Massachusetts / 1983
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