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Human resources and customer service

Location:
Augusta, ME, 04330
Posted:
December 10, 2022

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Resume:

Laura L. Bushey

adty21@r.postjobfree.com cell: 207-***-****

** **** ******, ********, ** 04357

SKILLS

Seasoned Human Resources Assistant with exceptional administrative and organizational skills. Communicates e ectively with colleagues, vendors, and employees alike. Proven ability to support departmental goals and advocate e ectively for employee interests. I have demonstrated the ability to anticipate departmental needs and facilitate productivity. Versed in payroll and benefit administration with a strong grasp of relevant regulations and best practices. E ective communicator from being in the Human Resources world for 14+ years. Experienced with Workers Comp administration, FML and guiding employees within MSEA, MSLEA, CONFIDENTIAL and AFSCME bargaining units, as well as appointed positions. EXPERIENCE

LL Bean, Customer Service Agent, Job Coach Michelle Bateman October 11, 2022 - present

Working from Home, Use of remote desktop

● Assisting customers with ordering, return and questions regarding sizing and products. State of Maine, Department of Corrections, HUMAN RESOURCES ASSISTANT Corrections Service Center SHS 111– Augusta, ME 04333, November 2009 - June 2021

● HR duties for Corrections employees to include payroll using TAMS, Time Trak & ATTENDANCE ON DEMAND for AFSCME, MSEA, MSLEA, Confidential and appointed Employees.

● New Hire Orientation, back-up for Worker's Comp reports and wages.

● Apply State Human Resource rules, policies and procedures to human resource matters and implement actions.

● Explain & practice routine collective bargaining contract provisions and Civil Service law and rules.

Riverview Psychiatric Center, OFFICE SPECIALIST I Augusta, ME 04333, February 2006 - November 2009

● Payroll processing with manual calculations for overtime, shift, weekend di erential

& call in pay per AFSCME & MSEA collective bargaining contracts.

● Workers Comp, New Employee orientation. Represent RPC at Job Fairs. Maine State Legislature, Accounts Manager

Augusta, ME 04333, June 2005 - February 2006

● Responsible for all expenses incurred for individuals in Maine State Senate and House of Representatives

Camp Keyes, Army National Guard, Account Clerk II

Augusta, ME 04333 - September 2002 - June 2005

● Responsible for all accounts receivable and accounts payable for Army National Guard Personnel and Armories throughout Maine.

Camp Keyes, Army National Guard, Clerk Typist II

Augusta, ME 04333 - July 2001 - September 2002

● Create, collect & maintain policies, correspondence, contract information, signatures, travel/expense records, incident files for Federal and State employees. Secretary/Treasurer for the Maine Military Historical Society. Maine Revenue Processing, Clerk II

Edison Drive, Augusta, ME 04333 - May 2000 - July 2001

● Identify, process, screen & code a multitude of tax forms and problem returns. • Contact Tax Preparers/Filers to access, correct or gather information. • Supervise & explain policies, guidelines and procedures to other sta and contract personnel. EDUCATION

Some College: University of Maine Augusta

Working toward: ASSOCIATES OF BUSINESS ADMINISTRATION REFERENCES - BUSINESS :

Wanda Saucier, HR MANAGER/ACTING, MV, Central Office 207-***-**** Steven Marson, Owner Central Maine Pyrotechnics 207-***-**** Rick or Lisa Gibson, Owner Happy Harvest Farm 207-***-**** or 207-***-**** LICENSES AND CERTIFICATES

STATE OF MAINE LICENSED PYROTECHNIC 1995 - 2015: ATF EXPLOSIVES CERT: COMMERCIAL FIREWORKS SHOWS

HOW TO HANDLE DIFFICULT PEOPLE, ESSENTIALS OF MANAGING A FRONT DESK, MICROSOFT EXCEL (INTERMEDIATE & ADVANCED, LEVEL III & IV) MFASIS ACCOUNTS PAYABLE MFASIS FIXED ASSETS, MASTER COOPERATIVE AGREEMENT CERTIFICATE COPIES SUPPLIED BY REQUEST



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