NANCY
CHIDI-OKORIE
adty20@r.postjobfree.com
SKILLS
●Documentation and Reporting
●Complex Problem Solving
●Performance Monitoring
●Attention to Detail
●Project Management
●Data Analysis
●Public Speaking
●Backlog Management
●JIRA/Confluence
●Scrum Processes
●Agile Best Practices
●Presentation Skills
●Stakeholder Negotiations
●Conflict Resolution
●Relationship Building
●Deadline Driven
●Coaching and Mentoring
●Communication Planning
●Risk Assessment
●Team Leadership
●Change Management
●Deliverable Tracking
●Project Planning
●XP
●Kanban
●Retrospectives
●Product Backlog Refinement
●empathy and emotional intelligence
●Microsoft PowerPoint
●Microsoft Azure
●E-Commerce
●Lean Thinking
●Scrum Accountabilities
●Scrum Events
●SDLC
●Estimation
●Stakeholder relation
●Metrics
●Tooling
●Business Domain Knowledge
●Reporting
●Customer centricity
●Design Thinking
●Team Building
●Facilitation
●Impediment Removal
●Creating a Communication Channel (team, product owner, stakeholder)
●safe
EDUCATION
Bachelor of arts: Public administration.
akwa Ibom state polytechnic, Nigeria
Master of Arts: Secondary Education
American Intercontinental University, Schaumburg, IL
CERTIFICATION
Professional Scrum Master 1
PROFESSIONAL SUMMARY
Team-driven Scrum Master/servant leader knowledgeable in task prioritization, risk management, and workflow optimization. Agile expert with over 6 years of expertise in team coaching, presenting information clearly and developing high-performing teams. Mission-focused scrum master with extensive experience coaching and mentoring highly skilled teams. Well-versed in building positive relationships with customers and other stakeholders. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
WORK HISTORY
Jefferson County - Scrum Master/Business Analyst
08/2020 - Current
●Employ Kanban to improve team velocity by 25%.
●Consistently worked to identify project risks, initiate risk mitigation, and implement risk reduction action plans.
●Lead daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
●Manage multiple internal and outside scrum teams, ensuring effective collaboration and communication.
●Work with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
●Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
●Evaluate projects for issues, alleviating problems, and distractions to meeting team goals.
●Assessed team metrics and worked to drive improvements and innovate new approaches.
●Exposure to integration with various application.
●SDLC methodology – Optimized waterfall.
●Exposure to Agile/Scrum/Iterative Development
●Requirement Analysis, System Analysis and Developing logical and Physical designs.
●Elicit and clearly document business and systems requirements.
●Provide critical review, analysis, and evaluation of business system as well as business requests and users need to determine feasibility including distinguishing users request from underlying needs.
●Document business processes and how they interact with enterprise system by researching, analyzing, and capturing existing and future system using business requirements, workflow diagrams, and mockups.
●Ensure that any system integration into existing system, meets functional requirements, system compliance, and system specifications
Kroger - Scrum Master
Louisville, KY• 06/2016 - 12/2019
●Trained 3 Scrum Masters for other departments.
●Managed highly complex projects impacting all areas of enterprise and crucial to bottom-line success.
●Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
●Worked with Product Owners and Stakeholders to drive projects to production, meeting deadlines and outcomes.
●Led Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
●Documented new features and strategies as well as user stories and criteria for acceptance.
●Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
McDonald’s - Project Manager
Andover, MN • 05/2013 - 05/2016
●Focused on project monitoring and management by developing forecasts and tracking expenses.
●Forecasted, scheduled, and monitored project timelines, personnel performance, and cost efficiency.
●Created project plans with established timelines, assigned to appropriate teams, and managed workflow throughout construction.
●Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
●Drove continuous improvement of project delivery process by providing strong leadership.
WXYZ - Business Analyst
Minneapolis, MN • 05/2010 - 04/2013
●Analyzed key aspects of business to evaluate factors driving results and summarized them into presentations.
●Delivered analysis of market, sales, and consumer trend impact on long and short-term strategies.
●Analyzed open orders, backlog, and sales data to provide sales team with insights.
●Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
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