Kaya Simone James

adtxv9@r.postjobfree.com - 248-***-****

PERMANENT ADDRESS

***** ***** ***** **.

Farmington Hills, Michigan 48336

OBJECTIVE: Secure a job where I will apply my interpersonal skills to further professional growth. EDUCATION: Highest education: Highschool Diploma

Purdue Global

Bachelor of Science in Nutrition

RELEVANT COURSES:

● Intro to Hospitality Management

● Business Management Orientation

● Business Ethics Fundamentals

● Elementary Accounting Principles

● Economics

TECHNICAL/NON-TECHNICAL SKILLS:

● MS Word, Excel, PowerPoint

WORK EXPERIENCE:

Sam’s Club, Customer Service Specialist, August 2020 - December 2020

● Managed customer inquiries and complaints by accurately identifying root cause and providing timely resolutions to maximize customer satisfaction.

● Assisted customers with purchases, returns, and technical questions related to the product and services offered at Sam’s Club Shopping Centers.

Self-Employed, Child Care Services, June 2016 - December 2018

● Created engaging educational lesson plans for elementary aged students to aid in their cognitive and social development.

● Maintained a safe and educationally stimulating environment for children during summers/weekends.

● Prepared food choices, assisted with homework assignments, promoted creative project-play activities, and mediated conflicts. Sheiko Elementary School, December 2017 - February 2018

● Was required to work a minimum of 3 hours a week shadowing a 3rd grade elementary school teacher

● Worked with class of 30 students and helped instruct and execute lesson plans in order to meet common core standards

● Engaged in conference with students on a regular basis, graded tests and quizzes, and helped reinforce the school guidelines to students VOLUNTEER EXPERIENCE:

Motor City Food Drive, December 2017 - February 2018

● Created donation boxes and loaded them on trucks to support local community food drives RECOGNITION/ACTIVITIES:

● “Stanley Black and Decker Case Competition” 2nd Place Award

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