* ******* *. *********

*** ******** ******

Roberts, WI 54023

Cell:612-***-****

adtxty@r.postjobfree.com

adtxty@r.postjobfree.com

OBJECTIVE:

To obtain a people oriented/customer service position for a company that appreciates and rewards hard work and dedication.

SKILLS:

* Outstanding Customer Service Skills * Exceptional phone demeanor

* Type 65 words per minute * Superior leadership skills

* Excellent communication skills * Cash handling

* Working knowledge of MicroSoft Word * Sales

* Internet applications * Basic office skills * Lead Generation & Account Opening

*CPR trained *Team Leadership, Coaching, and Mentoring * Child Development Teacher * Web Chatting *Troubleshooting Expert *

STRENGTHS:

*Team player

*Able to work with a diverse population *Quick learner

*Ability to multi task

*Enthusiastic attitude

*Goal oriented

*Hard worker

*Dedicated

*Customer Relationship Building

WORK EXPERIENCE:

Medica

08/21-Present

Position:

Medicare Government Advisor

Super America\Speedway

05/02-6/20

Position: Store Manager\General Managment

*Control Waste

*Lottery Count

*Post and Receive invoices

*Review Books

*Process Payroll

* Cashier

*Order Supplies

*Order Inventory

*Order Cash

Miracle’s Cleaning Service

05/18- Present

*Cleaning Service

*Provide Laundry Service

*Some lawn care Service

10/18- 01/19

Shopko

Position: Pharmacy Tech

* Fill Prescription

*Type The Prescription

* Call and Fax The Doctor

06/15-11/17

Sleep number

Position: Account Manager

* Take incoming calls

*Troubleshoot acct.

*Taking payments

*Temp Position

02/17-05/19

UAC carhop

Position: Account Manager

*Take incoming calls

*Take payments

* Set payment arrangements

* Sales Matrix

* Help with financing

* Sales Force

08/16-02/17:

SSP America

Position: Restaurant Manager

* Conduct Interview

* Supervisor and manage a successful Team

*Open and Close Restaurant

*Prep cook

* Inventory

*Give excellent Customer Service

03/14-3/16:

Position: Comcast Customer Solution Expert.

*Responded to inbound service calls in a fast paced, high volume call center. Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill.

*Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.

*Possess effective communications skills, and work well with others at all levels

08/15- 11/16:

Optum RX

Position: Pharmacy Tech.

*Make Outbound Call to the doctor office

*Provided support to the prior authorization team, ensuring all service objectives were met *Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products

*Worked with new customers in the development of new accounts and the implementation of new systems.

*Assisted in the development of new policies and procedures

*Assisted in the training of new customer service representatives and associates

*Performed market research surveys on customer needs and requirements

*Prepared weekly sales reports for the sales team and sales management

*Generated repeat business through successful client follow up

06/15-02/17:

Walgreens

Position: Supervisor/Pharmacy Tech

*Open store

*Complete inventory

*Countdown Safe and cash drawers

*Supervise other employees make sure customers are getting correct customer service and respect.

03/13-06/15:

HMSHOST

Position: Asst. General Manager

*Open stores Greet customers provide them with great customer service. *Clean

*Work cash register

*Work fryer deliver Cash reports

08/14-09/16:

Sodexo

Position: Barista Lead Supervisor

*Provide Customers with a clean and friendly experience

*Make Coffee Drinks

*Work Cash Register

12/05-04/14

Mobile Solution: TMobile Authorization Dealer

*Greet Customer

*Trouble Shoot Phones

*Sell Phones work with insurance claims for TMobile Customers

EDUCATION:

Pharmacy Technician 07/15 #732862

Current G.E.D. Graduate Medical Asst.

Lehmann Adult Learning Center 2002 Minneapolis, MN Minnesota School Of Business

CBRF Certification 06/18 #00143014

Contact this candidate