Customer Service Rural Carrier

Christiane Arlotta Greenberg

** ***** ***** ** - **** Coast, FL 32164

Phone 407-***-**** E-mail: adtxtw@r.postjobfree.com

Education

Bachelor’s Degree in psychology Santa Ursula University

Specialization Theoretical Course in Behavior Therapy – 65 Hours - Brazil

Specialization Course with Supervised Practice in Behavior Therapy- 72 hours – Brazil

Registered Behavior Technician- Behavior Analysis- 40 hours – USA

Languages: Portuguese - Fluent English - Advanced Spanish - basic

Experience

Sales Representative/Special Foods Corporation/ Orlando, Fl 02/2022- Present

Contacted new and existing customers to outline benefits of products.

Monitored customer order process, sending invoices.

Engaged positively with each customer, providing professional and polite support for sales and service.

Answered customer questions and responded quickly.

Worked with customers via in-person visits, email, and phone.

Rural Carrier/United States Post Office/Ormond Beach, Fl 11/2018 – 11/2021

Maximize customer satisfaction while picking up and delivering mail and parcels.

Maintain good relationship with the managers, abide by the traffics laws and regulation

Sales Representative-Customer Service/ Brascom/Orlando, Fl 06/2016-07/2018

Open new accounts - territories covered: Orlando to Jacksonville markets.

Maintained customer satisfaction to generate incremental revenue

Maintained customer orders and invoices via excel spreadsheets

Manager / Luggage Outlet/Orlando, Fl 05/2014 – 06/2016

Generated incremental sales revenue through rapport building and excellent customer service

Upheld quality control policies and procedures to maintain inventory integrity.

Consistently exceeded sales goals.

Set and maintained Excel employee schedule for multiple locations.

Head Cashier / Vittorio’s Restaurant/ Orlando, Fl 01/2010 – 05/2014

Answered incoming calls and maintained reservations schedule.

Responsible for resolving consumer complaints.

Set schedule for front end and hostess staff.

Owner / Right Shine Cleaning Service/ Orlando, Fl 02/2006 – 02/2010

Opened new accounts through advertising and reputation-based word of mouth.

While cleaning homes and apartments, consistently exceeded clients’ expectation levels.

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