Srikanth Goran

**** ********* **, *******, ** - V5C 1H3

adtxt8@r.postjobfree.com

778-***-****

EXPERIENCE SUMMARY:

Overall 7+ years of IT experience in Software development with strong technical skills including 6 years of extensive experience in Salesforce.com CRM platform.

Experienced in all phases of Software Development Life Cycle (SDLC) and project life cycle processes, highly skilled in Salesforce.com (SFDC) development and implementation.

Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.

Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Components, Tabs, Custom Objects, Reports, Dashboards, Profiles, Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.

Experience in web technologies like HTML, XML, and JavaScript and also experienced on working with data structures to manage large amount of data efficiently.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Tested apps by appending multiple components to a Lightning Application.

Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, design of Visual Force Pages, Snapshots, Dashboards and Process builder according to application requirements.

Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.

Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service.

Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

Ability to write SOQL, SOSL queries across multiple objects within the SFDC database.

Experience working with Force.com IDE, Data Loader and Salesforce.com Sandbox environments.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.

Ability to migrate Meta data between Salesforce environments using Change sets and other tools as needed.

Experience in force.com Web services API for implementing web services in the application for access to data from different users.

Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.

Well versed with Software Development Life Cycle process which includes designing,

Provide system administration of the salesforce.com environment.

Good knowledge of sales, marketing, service and support automation.

Extensive experience of automating complex business processes using declarative features such as workflows, approval process, sharing rules and validation rules.

Developed REST based requests for communicating with Web services.

Experience in working with Agile (Scrum) Software Development Life Cycle (SDLC), worked closely with Business users and Subject matter experts (SME's) for requirement gathering.

Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

CERTIFICATIONS:

Certified Salesforce Platform Developer I

Certified Salesforce Administrator

EDUCATION:

Bachelor of Technology in Computer Science from JNTU University, Hyderabad, India - 2012

Master of Administrative Science from Fairleigh Dickinson University, Vancouver, BC - 2015

TECHNICAL SKILLS:

Salesforce Technologies

Lightning Components and controllers, Aura framework, Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visual force Pages, Community Builder, S-doc

Force.com Tools

Salesforce CRM, Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com data workbench and AJAX Toolkit

Languages

Apex, C, C++, HTML, JavaScript, JQuery, AJAX, CSS

Platforms

UNIX/Linux, Windows NT / 2000 / XP Pro / Vista / 2003 / 2008

Office Tools

MS Office

Databases

Oracle, SQL Server and MYSQL

PROFESSIONAL EXPERIENCE:

Open Text, Remote (Vancouver, BC) Dates: June 2020 – Present

Role: Salesforce Developer/Admin

Responsibilities:

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application and have written the dependent test classes.

Experience working with Lightning Components like Visual Flows and Process Builder, Designing and development of visual force pages as per the user requirements.

Experience in Salesforce Lightning Components for building customized components replacing the existing ones.

Performed detailed analysis of business and technical requirements and designed the solution by Visualforce, Force.com API, and Web Services.

Implemented Apex Controller, triggers and test classes with test code coverage of 85-90% using Force.com IDE.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.

Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.

Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.

Developed lightning pages and displayed it in community builder.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Working experience with Lightning Component Framework, using Lightning component in Visualforce and adding to lightning component to salesforce1. Proficient in configuring and customizing SalesforceApp.

Worked on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce support communities and Chatter groups.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.

Designed and deployed Custom tabs, validation rules, and Approval Processes for automating business logic.

Created workflow rules and defined related tasks, email alerts, and field updates.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Integrated Salesforce Applications using REST/SOAP web service APIs.

Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages. Followed agile methodology.

Developed workflow rules for various tasks and Email alerts as per the requirement.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.

Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.

As a part of Administrative tasks, Created custom objects, custom Fields, Validation Rules and Formula Fields. Wrote scripts to load Forecast Data fromSalesforce.com.

Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.

Analyzed Integration flow and helped developers in implementing Service Max App within the organization.

Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages.

Implemented various advanced fields like Picklists Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklists fields.

Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Assigned profile and roles according to the company requirement and also involved in end user training.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Visual Force Pages, Triggers, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in, API, Sales cloud, Security Controls, Sandbox data loading.

Autodesk, Montreal, QC June 2019 – May 2020

Role: Salesforce Developer/Administrator

Responsibilities:

Gathered business requirements, designed, and implemented business process.

Involved in Salesforce.com Application Setup activities and created the custom apps to match the functional needs of the organization.

Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Experience in building reusable UI components and pages with Lightning component framework.

Developed Velocity templates for the various user interactive forms that triggers email to alias. Such forms largely reduced the amount of manual work involved and were highly appreciated.

Created Lightning Components and server-side controllers to meet the business requirements.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Responsible for Salesforce.com System Integration with external applications and systems using Apex Web services and Apex Callouts with both REST API and SOAP API.

Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.

Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

Tested apps by appending multiple components to a Lightning Application thereby deployed Application from Sandbox to Production.

Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.

Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.

Created a custom community using community builder and used lighting component to build custom user Interface.

Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.

Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning Experience.

Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader. Used field level security along with page layouts in Lightning to manage access to certain fields.

Move code from lower sandboxes to production environment using Change Sets.

Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.

Environment: Salesforce.com platform, Lightning Component, Lightning Design System, Force.com migration Tool (ANT), Process builder, Workflow and Approvals, Change sets, Reports, Custom Objects, Tabs, Visual Force, Apex Language, Triggers, Components and Controller, Data Loader, Change Set, Force.com, Community Builder, Roles and Security, Jenkins, SOQL and S-docs.

Coast Capital Savings Credit Union, Vancouver, BC Jun 2018 – May 2019

Role: Salesforce Developer/Administrator

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Develop visual force, Apex Controller, Triggers, Force.com pages and integration to other third party solutions.

Implementing new enhancements including creation of custom objects, validation rule, workflows, email alerts and templates, process builders and campaigns.

Developed Custom objects, Custom fields, Tabs and Record types as per the requirements of the organization.

Developed Apex Classes & Triggers to implement the business logic as per the requirements.

Develop and provide administrative support for Salesforce.com applications for customer service/support, sales and marketing operations.

Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.

Working on a large-scale complex Salesforce development projects along with integrating data from other systems.

Configured Outlook integration with sales force and Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.

Implemented Salesforce Lightning Components for small set of users within the organization.

Empowered the company by quickly learning administration and implementing workflows, schemes, custom fields, and dashboards.

Experienced in schedulable Apex classes, Apex sharing rules, Email Services according to the functional needs of the application.

Well maintained Test Code Coverage and Unit testing for all the codes in the system following the Salesforce limits.

Involved throughout life cycle of the project. Implemented triggers, Visual force pages and Components.

Environment: Salesforce.com platform, Lightning, Workflow and Approvals, Change sets, Reports, Custom Objects, Tabs, Email Services, Apex Language, Triggers, Visual Force Pages, controllers, Lightning Components, Components and Controller, Data Loader, Eclipse IDE, Force.com, SOQL.

Capgemini (Pfizer), Vancouver, BC Feb 2017 - May 2018

Role: Salesforce Developer/Administrator

Responsibilities:

Interacted with various business team members to gather the requirements and documented the requirements.

Created Workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Implemented SFDC Sales Cloud, Web Services, Created Groups.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards

Involved in deploying the CRM tool Salesforce.com to include: business requirement development, dashboard development, report & list view development, process flows and documentation.

Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Worked on trigger handler class and moved all the existing triggers to their respective classes.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

Customized tab worked with various standard objects like Accounts, Contacts, Leads, and Campaigns, Cases.

Developed reports, dashboards, and processes to continuously monitor data quality and integrity.

Customized Dashboards to track project status and performance of business centers.

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistic.

Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings.

Integrated the Web Services for extracting the data from external systems.

Involved in Bug Fixing being the support team during the regression testing.

Environment:Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Workflow & Approvals, Change sets, Reports, Custom Objects, Custom Tabs, Email Services, Email Campaigning, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Capgemini (Cadence Design System), Vancouver, BC Sept 2015 - Jan 2017

Role: Salesforce Developer/Administrator

Responsibilities:

Assisted in design and implementation of data collection within Salesforce.com including page layouts, permission sets, and custom fields.

Worked with database team to identify data needs for each work group.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.

Assisted in configuration and maintenance of user security permissions including user hierarchy rules, roles, and permission sets.

Created Workflow Rules and defined Related Tasks, Time Triggered Tasks, Email Alerts, Filed Updates to implement business logic.

Hands on experience in Administration setup like manage Users, Profiles and Security Controls.

Provided support ongoing salesforce.com maintenance and administration services including Custom Objects, Workflows and Triggers.

Used Data Loader for insert, update, and bulk import or export of data from salesforce.com objects.

Created reports and dashboards for different objects based on the user requirements.

Created documentation regarding processes within Salesforce.com.

Environment: Salesforce.com platform, Apex, Workflow and Approvals, Change sets, Reports, Custom Objects, Tabs, Data loaders, Email Services, SOQL, Sandbox, Visual Force Pages, JavaScript.

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