Administrative Assistant Customer Service

Abdoulaye Sare

** ***** **, **********, **, *****, US 267-***-**** adtxpu@r.postjobfree.com

ACCOUNTANT PROFILE

Organized and detail-oriented accountant with advanced knowledge and hands-on experience in managing accounting and financial management functions.

Capable of preparing, examining, and analyzing accounting records, consolidating portfolio financial statements, and relevant reports to assess accuracy, completeness, and conformance with reporting and procedural standards. Instrumental in reviewing accounts to identify discrepancies and reconcile differences. Adept at fostering positive relationships with internal and external stakeholders, clients, multidimensional departments, and senior management. Technically proficient in Oracle, SAGE and all Microsoft Office Applications, including payroll AP, AR, GL, and Taxation applications. Bilingual communicator possesses excellent interpersonal, planning, problem-solving, multitasking, pressure handling, time management, written/verbal, analytical, and organizational skills.

CORE PROFICIENCIES

Accounts Management Bookkeeping Administrative Assistance Documenting & Reporting Business Administration

Customer Service Record-Keeping Reconciliation Management Cross-functional Collaboration Strategic Planning & Execution

PROFESSIONAL EXPERIENCE

RickErwin’s West END Grilled 2022 to Present

Server

RickErwin’s is recognized as a top steak house in Greenville. It is worth mentioning that I serve celebrities. Improve overall efficiency and effectiveness by leading service team to execute operations according to standards of the restaurant.

Olive Garden, Greenville, SC 2020 to 2022

Server

Performed multiple tasks diligently, such as taking and forwarding orders to kitchen staff, opening and closing dining area, and overseeing kitchen functions to streamline operations. Managed cash and credit/debit card processing for payments.

Slashed wait times by cleaning and resetting tables efficiently and timely.

Improved customer satisfaction and retention by providing top-notch customer service.

Ensured process and performance improvement by coaching and mentoring new employees.

Coldwell Banker Reliable Real Estate, Brooklyn, NY 2018 to 2019

Administrative Assistant Intern

Gathered data from brokers on housing availability. Analyzed and inserted data in Excel Spreadsheets to maintain records. Prepared documents for home closings. Communicated with homeowners frequently to inquire about homes for sale.

Fortunoff, Brooklyn, NY 2015 to 2017

Assistant Bookkeeper

Provided proactive services, while generating financial reports and entering journal entries into system. Involved in various functions, including processing of electronic payment vouchers and management of account payables and receivables. Communicated with customers by email and phone to respond actively to account inquiries. Reviewed accounting structures and procedures on regular basis to identify areas for improvement.

Adhered to all statutes, policies, procedures, and regulatory standards.

Collaborated closely with department leaders to review account status and assist in key decision-making.

Additional Experience:

Cook and Server Assistant, Jacobs Pickles/Maison Pickles, Manhattan, NY

EDUCATION

Associate of Applied Science Degree in Business Administration with a Focus on Accounting, Asa College, Brooklyn, NY, 2019

Key Modules: Accounting Principles of Microeconomics Business Management Principles of Finance Taxation Principle of behavior Principles of Marketing International Business and Trade

Associates Degree Accounting, University of Ouagadougou, Burkina Faso, 2012

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