Ankit Panwar

adtxo2@r.postjobfree.com 647-***-****

Mississauga, ON

Core Competencies:

Project Management Strategic Planning & Execution Data Presentation and Visualization Process Reengineering Target Operating Model (TOM) Requirements Gathering User Acceptance Testing (UAT) Compiling Business Data and Reports Process Mapping Professional Experience

Senior Business Analyst – Business Transformation, Munich Re Canada March ’22 - Present

In Course of Settlement (ICOS) Engine Project: Supporting the claims accrual business process at Munich Re US

& CAN to process and accrue for recurring and lump sum claims from the corrected & completed source data, to generate estimates from a new staging table in the General ledger system. $18Million CAD delta cleared in actual vs projected.

Liability Routine Decommission (LRD) Project: Decommissioning the Liability Routine simultaneously with the go live of ICOS Engine to enable systemic clean-up of 4Million claims payment requests from Munich Re Administration & Claims System (MACS) and identifying the actual 500K claims payment requests that are to be processed into the Finance Ledger during daily orchestration routine. Thus, improving the runtime efficiency of the daily orchestration routine across Munich Re US financial architecture/landscape.

Managing both ICOS Engine & LRD projects and providing weekly updates to C-suite and Senior Leaders.

Working with Business and IT partners to understand the business system requirements and constraints.

Assisting in the development of test plans, reviewing and validating test cases, and performing defect triage.

Orchestrating sprint review and retrospective sessions to capture key learnings and improving process.

Documenting business scenarios, performing estimation, planning and scheduling of tasks using MS Project. Business Analyst – Commercial Insurance, Aviva Canada August ’18 – March ‘22 Analysed problems and provided strategic advice in areas such as management control tools and reporting, innovation, performance measurement, performance data reporting, best practices and program and service review.

Blue Prism Project: Automated manual coding processes that helped to increase capacity by 50% and reduced annual FTE cost by $300,000 CAD. Tracked and shared the upload success percentage with Senior leaders.

Implemented audit tracker that improved Underwriting Assistants (UAs) data quality by 80%.

Introduced time saving methodologies that reduced UAs premium booking Turn Around Time (TAT) by 50%.

Tracked old and duplicate accounting discrepancies and cleared premium backlog of $1Million CAD monthly.

Introduced new submissions template for brokers that increased the new business submissions by 30%.

Provided data analysis for negotiation on new and renewal business rating/pricing indications that resulted in additional premium of $1Million CAD.

Prepared weekly list of overdue premiums to be booked that cleared backlog of around $200,000 CAD per week. Associate Consultant - Commercial Insurance, XL Catlin India June ‘12 - Jan ‘18 Worked with underwriters for issuing new and renewal policies and issuing endorsements and recommending insurance coverage related to the underwriting policy. Created client related Service Level Agreement (SLA) documents, internal process documents, process improvements methodologies, quality maintenance and internal compliance modules.

Info Mover Project: Automated coding of all complex programs that increased capacity by 30% and saved

$100,000 CAD annually.

Implemented Best Practice Sharing methodology in the team that reduced the processing time per transaction by 20 minutes.

Prepared line builds for the underwriters that lead to underwriting 10%-20% additional new business and generated $250,000 CAD additional revenue annually.

Austria Property Insurance Transition: Led transition of the process and reporting from Vienna to India office. First ever project for transition at India office that included working with various stakeholders and teams to understand processes & client requirements and then building and training a team in the India office to transfer the business.

Singapore P&C Insurance Transition: Led transfer of Singapore P&C insurance business to India office. Project included end-to-end management - knowledge transfer and training of analysts at India office, and helped create 4 FTE roles in the India team. Non-Medical Underwriter, Max Life Insurance India Oct ’08 - April ‘11 Underwrote new, renewal and re-issuance cases, assessed risk associated with proposal forms, verified documents, managed adverse selection exposure, and recommended insurance coverage related to the underwriting policy.

Negotiated with vendor to reduce TAT on escalations from days to hours by analysing advisor usage behaviour post-implementation results by tracking, analysing, monitoring, and reporting project and application related concerns.

Streamlined the operations at the vendor site to reduce the number of re-issuance cases that improved the data quality by 50%.

Involved in implementation of The Policy Processor (TPP) software which included conducting requirement gathering workshops, data analysis, project estimation, planning and UAT. Education

Master’s in Business Administration - Manav Bharti University - Himachal Pradesh, India - 2010-2012

Bachelor’s in Business Economics - University of Delhi, India - 2005-2008 Certifications/ Diplomas

Lean Six Sigma Certified Yellow Belt

International Consortium for Agile (ICAgile) Certified Professional

Spanish: Completed Level B1 from Instituto Cervantes Nueva Delhi (Embassy of Spain) Tools Utilized

Microsoft Office, MS Project, Visio, Azure Dev Ops, SharePoint, RTM, GENIUS, INGENIUM