Cage Cashier Games Dealer
Resume:
Maria
Lundberg
Gastonia, NC *****
adtxgf@r.postjobfree.com
Professional Summary
I am an energetic, experienced Casino Supervisor with ten years of cash-handling experience. I am accustomed to adhering to a strict rule-driven work setting to minimize risk while delivering top-quality client satisfaction. I am a hardworking and outgoing individual with outstanding customer service skills. My recent college curriculum scores (taken while continuing to work) illustrates my ability to do well in complex training environments. I work well under pressure. I am also adaptable and ready to be a strong team member.
Skills
Cash Handling
Dealer Training
Guest Service
Fraud Detection
Table Game Rules
Gaming Commission Regulations
Wager Management
Basic Math
Conflict Resolution
Responsible
Adaptability
Time Management
Experience
02/2022 – 7/2022
Applebee’s Bartender-Server/Applebee’s, Oxford, ME
Took orders for drinks from local guests and delivered them accurately and promptly.
Performed wait staff duties for diners by taking food and snack orders and liaising with the kitchen.
Rang up customers on the POS system and the accompanying credit card reader.
Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen during my shift.
7/2020 – 1/2022
Cage Cashier/Oxford Casino and Hotel, Oxford, ME
Process checks cashing, cash advances, slot machine vouchers, and table games chip redemptions.
Balance assigned bank at end of shift.
Ability to focus on transactions or tasks at hand without being easily distracted.
Promoted customer retention and satisfaction by greeting guests and encouraging a fun gameplay environment.
9/2017 – 7/2020
Table Games Floor Supervisor/Oxford Casino and Hotel, Oxford, ME
Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.
Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
Enforces performance standards, policies, and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations
Familiar with Pit accounting procedures and administrative tasks fills, credits, marker transactions, and responsibilities in regards to Gaming Regulations monitors the same for Floor/Box Supervisors and/or Dealers, as assigned
05/2012 – 9/2017
Table Games Dealer/Oxford Casino and Hotel, Oxford, ME
Maintained a fast, smooth game pace by efficiently handling dice, cheques, money, and cards.
Monitored players during each hand to identify possible posting/past posting bets (cheating).
Inspection of cards and other gaming equipment to verify proper functioning.
Promoted customer retention and satisfaction by greeting guests and encouraging a fun gameplay environment.
Education
2020-2022
A.A.S in Accounting / Central Maine Community College, Auburn, ME
Member of Phi Theta Kappa (Presidential Honors)
2006-2010
High School Diploma / Poland Regional High School, Poland, ME
References
Margie Remirez / Table Games Pit Boss, Oxford Casino and Hotel
Jillian Billing / Table Games Pit Boss, Oxford Casino and Hotel
Samantha Lee / Cage-Vault Supervisor, Oxford Casino and Hotel
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