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Operations Manager Social Studies

Location:
Chandigarh, Chandigarh capital, India
Posted:
December 08, 2022

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Resume:

Sandeep Singh

House No – ****

Second Floor

Near Gurudwara,

Phase – XI, Mohali

Punjab.

: +91-708*******,

mailto:adtxg3@r.postjobfree.com-mail: adtxg3@r.postjobfree.com

Specialization: Operations & Logistics

Career Highlights

16 Years of experience in Logistics, SCM, Operations, Sale-Support, Store, Warehouse Operations and back office management.

Possess experience in Customer Interaction, Stores, Dispatch, Material Planning, Forecasting, E-Mail handling, Order Management, Coordination & execution.

Handling of Team of 5-6 employees.

Summary of Present Work Profile.

Organisation : Penta IT Solutions,

Location : Phase 8B, Mohali, Punjab.

Company Profile : Involved in US logistics and freight broking.

Profie : Sales, Operations and Billing.

Duration : Mar 2022 To May 2022.

Job Profile:

Looking for the shippers (including Drayage) in US for the freight for company’s trucking business.

Looking for the carrier service for the transportation of the customer’s loads..

Sending the carrier packets recd. from the shippers for setups.

Looking after the invoicing for the shipments.

Summary of Previous Work Profile.

Organisation : Classic Group of Companies

Location : Plot No. 1567, Industrial Area, JLPL Sector-82, Mohali-140308, Punjab.

Company Profile : Involved in Importing, Processing and distribution of Bitumen.

Designation : Asst. Manager, Plant Operations & Production

Duration : Dec 2020 To Feb 2022.

Job Profile:

Looking after day to day operations of plants at various locations.

Involved in setup of new plants including documentation of land conversion, no pollution certificate, water supply, electricity supply, civil work like preparing foundation and installation of capital equipment, labor, security and staff office, accommodations, toilets, pantry, fencing. Also involved in recruiting and training of labor workers, security and official staff related to production and preparing the reports as desired by the management.

Involved in achieving the production targets on daily and monthly basis and identifying the reasons in case of any delay or non receipt of the set targets.

Keeping record of batch wise production of every plant and consumption of wood, diesel, coal etc. on daily basis.

Interaction with the plant heads and production heads on daily basis for problems being faced and providing all the required materials or solutions for the smooth functioning.

Coordination with the transportation team for the vehicles being reached the plants for loading and ensuring the timely loading of vehicles at each plant.

Handling of stores and Warehouse operations including receipt of material at Warehouse on daily basis, WIP and final production stock.

Organisation : Busibuds Solutions Pvt. Ltd.

Location: Sector 20, Panchkula, Haryana

Company Profile : Involved in International Process (e-commerce)

Designation : Operations Manager

Duration : Jan 2020 To Mar 2020.

Job Profile:

Manage and direct operations team to achieve business targets.

Keep records of customer interactions, process customer accounts and file documents.

Resolve customer complaints.

Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.

Organisation : Allengers Medical Systems Ltd., Chandigarh

Location : Head Office, Chandigarh

Designation : Dy. Manager

Duration : Dec - 2006 to Dec 2019

Company Profile : Worked as Dy. Manager {Sales Administration: Logistics/Sales Support} in M/sAllengers Medical Systems Limited, Chandigarh an ISO-9001-2000 company engaged in the manufacturing and exporting of Medical Diagnostic equipment since, 24th November, 2000 till date.

Job Profile:

Complete handling of Logistics Deptt. and operations (from the receipt of an order till its execution and delivery of material at customer place).

Interaction with customers for pre and post sales requirements & also Interaction & Co-ordination with Sale Personnel, BM’s, ZM’s, Dealers & Branches on National level for the followings : Planning, Execution, critical Outstanding Payments and Payment follow ups.

Responsible for the creation of Buffer of each and every equipment and answerable for con-consumption of finished goods /packed machines (including refurbished machines) at warehouse by the end of every month.

Arrangement and verification of all documents required for the transportation of machines and for lifting back the machines from the field after demonstration or buy back.

Independent follow up with factory towards the dispatch of machines

Issuance of Performa Invoices, Quotation, Specifications and Bank Guarantees.

Working on Export and LC Documentation for the consignment of Nepal & Bhutan. Also coordination with CHAs for the excise clearance and follow up for the shipping documents for the BRC purpose.

Liaison with Atomic Energy Regulatory Board for getting Procurement and License for operating the X-Ray based equipment.

Working on ISO documentation to assist the Senior Manager during external audits.

Preparation of Logistics SOPs and Logistics Manual and working guidelines.

Tele interactions OR Vcs with individuals from different Branches and provide all necessary input for smooth operations.

Material planning of Imported items with Export Department for execution of Export Orders.

Responsible for the issuance of sale invoices through Account Depts. at works.

Attending Production meeting with CMD and factory on monthly basis to review the output and performance of previous month.

Sending of projections and forecast of Govt., Exports and domestic equipmentto factory,for the machines required in next three months, for the production and planning of material on monthly basis.

Follow up with Product Heads at factory for technical aspects for dispatch of machines.

Carry out inductions for the new joiners at PAN India level.

Fully conversant with ERP package.

Organization : Thapson Systems Pvt. Ltd, Karnal.

Designation : Office-Assistant Cum Store Keeping.

Duration : June-2004 – May 2006

Place of Work : Karnal (Haryana).

Company Profile : Authorised Dealers of Xerox and Deals in all office automation Equipment i.e Copier, Faxes, Printers, EPBX etc.

Job Profile:

Attending Customer calls and complaints and allocation of calls to different service engrs.

Sending of spares and other kits to service engrs for attending customer complaints at various locations on daily basis.

Taking care of Seagate transacions& sending Hard disks under warranty to Chennai Head office for Replacement or Repair.

Taking Care of Service Argeements like AMCs and CMCs given to Customer.

Responsible for Achieving Purchase and Sales Targets of the company.

Interaction with Various Suppliers and Vendors for procurement of Spares.

Educational Qualification :

Degree

Year

Institution

Board/

University

Subjects

Class

Matric

1996-97

KendriyaVidyalaya, Sec-31-D, Chandigarh

C.B.S.E

Hindi, English, Maths, Social Studies, Science

Second Class

10 + 2

1998-99

KendriyaVidyaya, Range Hills Estate, Pune.

C.B.S.E

Hindi, English, Accounts, Business Studies, Economics

First Class

B.A

2003-04

Govt. College, Karnal (haryana)

Kurukshetra University

Hindi, English, Punjabi(Elective), Music(Vocal).

First Class

Skills Learned

Teamwork and Leadership Skill

Dedication & Commitment to work & Good analytical Skill

Planning, Execution, Interaction, Coordination, Forecasting, Induction &Training.

Highly proficient in using all MS Office Package and ERP.

Fully Conversant with Internet.

Personal Details:

Date of Birth : 31 December 1980.

Languages Proficiency :

English Speck Read Write

Hindi Speck Read Write

Punjabi Speck Read Write

Current CTC– 5.50L.

Notice Period –Immediate Joining.

Declaration:

I, Sandeep Singh, hereby declare that all the information furnished above is true to the best of my knowledge and belief.

Place:

Date : (Sandeep Singh)



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