Customer Service Sales Manager

JAMES WARDLOW

256-***-**** **** Vanderbilt Dr.

**********@*****.*** Huntsville, AL 35801

PROFESSIONAL EXPERIENCE

Interstate Billing Service June 2014-Present

North American Sales Representative Decatur, Alabama Responsible for developing and managing leads through the full sales cycle from prospecting calls to closing deals and executing contracts.

Developed networks of referral sources with banks and other financial institutions Overcame objections of prospective customers by emphasizing product features/benefits Trugreen April 2013 - May 2014

Field Sales Manager Huntsville, Alabama

Managed and trained North Alabama sales team members Handled inbound,unsolicited prospect calls and coverted them into sales Cold-called prospects while communicating brand identity and corporate position Made outbound follow-up calls to existing customers via telephone and email Directv November 2011 - May 2014

Sales Team Lead Huntsville, Alabama

Responsible for dealing with distressed customers to provide solutions and resolve service complaints.

Effectively demonstrated a high level of problem-solving and multi-tasking skills. Demonstrated the ability to succeed in a high paced, high- energy sales environment. YMCA May 2009 - June 2011

Membership Team Leader Oakland, California

Managed and motivated employees in the reaching of monthly sales goals. Strengthened relationships with current members and effectively resolved member concerns and complaints.

Provided excellent customer service to increase overall growth of membership base. EDUCATION

Columbia College Tarzana, California

Bachelor of Arts, 2003

Academy of Art University San Francisco, California Masters study 2004-2005

Contact this candidate