Scheduling Coordinator Job Coach

EDUCATION

Bachelor of Arts in Psychology August *021

Minor in Social Services

Central Washington University, Ellensburg, WA

GPA: 3.0

SKILLS

Computer: Word, Power Point, Excel, Google Suite

HRIS: ADP, Ceridian-Dayforce

CERTIFICATES

CPR & First Aid

BBP

Mandatory Reporting

RELATED EXPERIENCE

HR Recruiter (Sails Washington) March 2021- September 2022

Building an Onboarding system that was smooth and helpful for all.

Onboarding New Hire Employees for Washington State and assisting with the Orientation process. This included training New Hires when needed.

Recruiting for the Entirety of Washington State (Departments Included: Residential, Homecare, Employment, Administration, and Training/Quality Insurance) All together we employ at least 150, and the number is only growing.

Making sure to communicate with each department and getting their recruiting needs met, while also predicting what the future needs of the department would be

Communicating with the California branch what our hiring needs are and what we have completed. Required to keep track of all open positions, and if they were being filled. I started creating a system in google sheets where we could input our open positions and candidates, in order to keep better records for our hiring.

Worked on plans for reaching New Candidates, particularly reaching out to colleges and community job boards. I oversaw creating any of the flyers or informational boards needed to attend job fairs or to post to college job boards.

Maintaining contact with employees to make sure that they were feeling good in their position and to make sure we were keeping our promises as a company.

Manage any other duties given to me by my supervisor including managing the office when HR was not in that day and greeting anyone who needed access to the building

Employment Specialist (Sails Washington) Nov. 2021- March 2021

Establishing a working Relationship with my clients. The relationships included obtaining my clients a paid position in a competitive work environment. Then after obtaining a position for my client, assisting them in retaining that said job. Any communication that a client is not able to do themselves would be given to me so I can ensure that both the Employer and Client maintain good communication.

Establishing a working Relationship with the Employers. Either the existing employers who employ our clients or creating new possible positions with future employers. Creating a good relationship with employers is an important part of being able to advocate for you clients.

Organizing my own schedule in order to stay updated on new clients, new employers, and supporting clients at their places of employment

Scheduling Coordinator/Hiring (Aacres of Washington) Nov. 2020- Jun. 2021

In charge of scheduling and hiring employees for homes with adults with disabilities. This included scheduling for 115 employees among 17 houses on a fixed schedule.

I was the main contact for the employees and handled any of the communication that was needed so that employees and office staff can effectively support our clients.

Assisted the Training Coordinator in scheduling and keeping track of the training each specific employee needed, certifications with the state have to be renewed every year. Employees needed reminders to renew and complete the 12 Credits of Courses, which we offered within our Company. Failing to comply would mean the staff member would be pulled from shift and not able to work in the homes until that was completed.

Along with the help of the Residential Coordinator I assisted with Recruiting for the 20 houses (Fixed Schedule). Mainly consisted of completing the Pre-Screen and setting up Interviews with the Program Manager.

Scheduling Coordinator/DSP, K.I.M (Assisted Living Support) Apr. 2019-Jun. 2020

Provided daily care for individuals with physical and mental disabilities, advocated for their needs and wants

Managed the scheduling for the individual’s home I was supporting and managed the timesheets of the staff that work in the home

Guest Service Specialist, Boyne Resorts (Snoqualmie Ski Resort) Nov. 2017- Apr. 2018

Resolved any issues regarding a guest experience at the tubing center at Snoqualmie

Supported staff with transactions and navigating the point of sales system used at the resort

Collaborated with the Information Technology department to increase the accessibility of the website and to be proactive about issues with the sales system

ADDITIONAL EXPERIENCE

Direct Support Professional, Elmview (Assisted Living Support) Apr. 2017- Oct. 2017

Encouraged independence in individuals with physical, intellectual, and mental disabilities

Provided transportation, assistance with complicated tasks, administering medication, and supervision outside of home

REFERENCES

Christina White Job Coach- Center force 253-***-****

Jeszica Cadwell Resident Coordinator- Kittitas Interactive Management 509-***-****

Kelsey Denney Training Manager- SAILS-WA 206-***-****

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