Property management
Resume:
Jessica Norrell
Lebanon, MO *****
**************@*****.***
I have over 15 years of Small Business Operations and Property Management experience with a strong background in retail customer service. Knowledgeable in Word, Excel, Google Docs and Quickbooks Authorized to work in the US for any employer
Work Experience
Personal Shopper/Delivery Driver
Shipt Inc - Osage Beach, MO
June 2019 to Present
• Receive incoming orders
• Greet customers and keep them updated on any substitutions
• Shop multiple orders at once while keeping them organized and accurate
• Able to choose produce that is of good quality and ripeness
• Follow food safety guidelines as far as separation and temperatures
• Process and bag the order
• Deliver on time
Property Manager
Extra Space Storage - Fort Worth, TX
December 2020 to January 2021
• Maintained property of over 1100 climate and non-climate controlled units
• Merchandise Sales and Inventory
• Collection call's
• Meet with prospective tenants to show properties, explain terms of the lease, and provide information about the facility
• Inspect grounds and equipment routinely and make necessary repairs or maintenance.
• Clean common areas
• Vacate units
• Update overlocked units
• Prep units for monthly auctions
Property Manager & Owner
VIP Management Services - Osage Beach, MO
February 2012 to November 2020
• Maintained 21 different vacation and long term rental properties
• Scheduled housekeeping for vacation rentals
• Employee scheduling and payroll for 15 employees
• Planned social events for clients and guests food beverages and entertainment for up to 150 people
• Processed monthly payments and refunded security deposits using QuickBooks
• Balanced and maintained homeowners maintenance accounts Education
Certification in Business Management
Columbia Community College
September 2013 to May 2014
High school or equivalent
Theodore Roosevelt High School - San Antonio, TX
August 1995 to April 1999
Skills
• Customer Relations (10+ years)
• Business Management (10+ years)
• Property Management (7 years)
• Monetary Auditing (10+ years)
• Retail Sales (10+ years)
• Microsoft Word (8 years)
• Excel (8 years)
• Google Docs (5 years)
• QuickBooks (5 years)
• Scheduling (10+ years)
• Marketing (10+ years)
• Project Management (5 years)
• Employee Relations (10+ years)
• Housekeeping Management (10+ years)
• Housekeeping (10+ years)
• Payroll (7 years)
• Accounts Payable (10+ years)
• Hotel experience (2 years)
• Hotel management (2 years)
• Communication skills
• Customer service (10+ years)
• Supervising experience (10+ years)
• Account Management (7 years)
• Management
• Merchandising
• Personal Assistant Experience (10+ years)
• Event Planning
• Home Staging (7 years)
• Recruiting
• Live chat
• Typing
Certifications and Licenses
Driver's License
Non-CDL Class C
Assessments
Delivery driver — Expert
July 2019
Interpreting instructions, reading maps, and solving problems. Full results: Expert
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Filing & organization — Proficient
September 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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