Customer Service Oil Co

Raja Ghale

**** ******** **** ****,********,GA,**093

Ph # 404-***-****

adtxb2@r.postjobfree.com

Summary :

Diligent Manager with over 20 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Diligent Manager with over 20 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.

Sales,Educate customers and Empowered others to use judgment and knowledge to solve problems and concerns.

General Manager

Grandpa Store

Norcross, GA Jan 2002 - Jan 2017

Tracked monthly sales to generate reports for business development planning.

Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements

Management Trainee Walmart

Atlanta, GA Feb 1999 - Mar 2002

Completed special projects under manager guidance.

Resolved client issues by delivering excellent customer service and maintaining positive attitude.

Learned company processes, procedures and employee role functions

Manager

Kangaroo

Gainesville, GA Jan 1993 - Feb 1999

Enforced customer service standards and resolved customer problems to uphold quality service.

Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.

Monitored staff performance and addressed issues.

Led team meetings and one-on-one coaching sessions to continuously improve performance.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Maintained adequate staffing to meet objectives within budget.

Recruited and hired qualified candidates to fill open positions.

Assigned tasks to associates to fit skill levels and maximize team performance.

Trained employees on additional job positions to maintain coverage of roles

Skills :

Public Speaking,Spot Writing, Martial Arts ( Tae Kwon Do ),Flying airplanes Cessna-152, Cessna-172,Recruitment and Hiring, Employee Development,Team Building,Scheduling and Coordinating,Performance Evaluations,Hiring and Training,Sales Techniques,Decision Making,Customer Relationship Management etc

Languages-English, Nepali and Hindi

Awards : Social HERO of the year by Nepalese Association of Georgia ( NAG ) -2013

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