Fermarie Nicol Gutierrez
manhattan, NY 10451
******************@*****.***
Professional summary
Highly motivated sales associate with extensive customer service and sales experience . outgoing sales professional with ability to resolve customer disputes in a patient manner. Excellent interpersonal skills and incredible ability in working with others as team work. Skills Highlights
● Bilingual in English and Spanish.
● Excellent writing,reading and speaking skills in both English and Spanish..
● Advanced level in Microsoft Word and PowerPoint
● Competent in Social Media including Facebook, Twitter, and Instagram
● Excellent communication and interpersonal skills
● Ability to resolve customer disputes in a patient manner
● Strong customer service skills.
● Currently learning new language
● Excellent skills in working with others as team work.
● Able to turn challenges into solutions.
RELATED EXPERIENCE
Sennan Furniture store,Bronx, NY
July2016-December2017. Manager contact information:917-***-****
● Sale
● Fill applications with finances company
● Customer service
● Schedule appointment with delivery
● Talk to the customer about their furniture
● Cashier
Bravo Caffe Restaurants in the Bronx, New York, 10451. WAITRESS /HOSTESSS. Manager contact information.Tel. 856-***-****
Janury2020-November2020
● Taking Food and Beverage Orders.
● Register Operation/ cashier.
● Serving Drinks./ teamwork with the bartender.
● Serving Food./ team work with the kitchen staff.
● Food Safety/ food allergies.
● Vacuuming & Mopping after the end of shift.
● Customer Service/ assisting customers on suggesting food preferences from the menu.
● memorized the menu to better assist the customer. Amazon Prime Associeted, in philadelphia PA, 19137 December2020 - September2021, conctact information. 1-888-***-****
● Safety manager .
● Incharge of safety around the warehouse such as safety labels, appropriate shoes, visible uniforme and the appropriate equipment to be on the floor.
● Making sure my team was doing the proper lifting of the weight of boxes .
● Check on my team to see if they needed any help .
● As safety manager I will also help my team by working with them delivering, packages for the drivers on time to reach our goal for the day . Willis Pharmacy,Bronx, NY 10452.
Corrent job as pharmacy technician. Manager contact information 646-***-****
● Preparing new prescription and refill requests for patients.
● Dispensing medication to patients per the prescription, or provider's orders.
● Packing and labeling a prescribed medication.
● Processing insurance claims.
● Tracking inventory.
Education
● High school diploma
● I'm working on my associety degree in radiology. At hostos community college.
● I have safety training knowledge.