Customer Service Call Center

ANDREA PARKER

****.******@*****.***

346-***-****

**** ****** **, ******** ** 30527

EXPERIENCE

APRIL 2022 TO NOW QVC

CUSTOMER SERVICE REP/ ORDER SERVICES REP

Placing orders for our members, opening new accounts for new members and new member purchases. Providing quality and efficient customer service to existing and new members. Handling refunds, missing packages, upset customers, and general customer service roles. Currently working here.

October 14th 2020 to February 28th 2022

MANAGER, Deluxemaid

Handling angry customer and cleaner calls. Booking new customer cleans. Sending out schedules. Answering emails and working on the phones. Owner Finn Pegler +44-752*-******

OCTOBER 2012- APRIL 2020

MANAGER/ T.O. MAYAVAK VACATIONS

Started as an agent for a call center selling vacations, worked my way up to manager before the pandemic. I handled closing deals, pull CC information, training, spiffs, and pay. Supervisor Beth Chagnon- 1-508-***-****

EDUCATION

GED year of 2007

SKILLS

Good at handling any type of calls.

Leadership skills

Fast learner

Willing to try new things

I AM A FAST LEARNER. I CAN ADAPT TO ANY SITUATION. I WORK WITH IN TEAM. I HAVE GREAT LEADERSHIP SKILLS. I WORK WELL UNDER PRESSURE.

Contact this candidate