Pankaj Sardana

Sr. Business Analyst

Surrey, BCs +1-780-***-**** adtx7e@r.postjobfree.com

Professional Summary

Business analyst with over 7+ years of industry experience in software requirement analysis, process reengineering, process flow analysis and quality reassurance (QA) skills.

Worked with various IT companies across the technology and financial & product reengineering services.

Experience in conducting Joint Requirement Planning (JRP) sessions, Joint Requirement Development Sessions (JRD), Rapid Application Development (RAD) sessions and User Interviews.

Experience in developing the Business Requirement Document (BRD) by gathering the requirements at high level after consulting with Subject Matter Experts (SME) and redesigning the business processes and identifying the risks, performing the gap analysis along with feasibility study and its impact analysis

Capability in developing the Functional Requirement Document (FRD) from BRD, which consists of “As is” and “To be” business process is defined as Low level, outlines the functions required to fulfill the business needs.

Competent in preparing Business and System Use Cases and supporting all the documents with UML Diagrams such as Use Case Diagrams, Class Diagrams, Activity Diagrams, Data Flow Diagrams, Sequence Diagrams, Process Flows (Business and System) using UML modelling tools such as MS Visio and Draw.io.

Strong knowledge of all phases in Software development life cycle (SDLC) and the iterative Rational Unified Process (RUP).

Worked with IBM Rational Suite of tools to create requirements documents (Requisite Pro), visual data models (Rose), manage and track defects (JIRA).

Well versed in project management tool (Microsoft 365 Planner) for status reporting, planning and resource allocation.

Experience in conducting User Acceptance Testing (UAT).

Team leads skills encompassing user interviews, coordination with Tech Lead, DBA’s, Developers, QA/QC Analysts during the design phase.

Strong analytical and problem-solving skills, capable of addressing relevant facts and recommending solutions.

CORE COMPETENCIES

Requirement Gathering & Analysis

Process Mapping

Change Management

User Acceptance Testing (UAT)

Gap Analysis

Stakeholder Management

Enterprise Implementation

Data Analysis

Project Management

TECHNICAL SKILLS

Category

Description

Application Software

MS Office Suite, Rational Suite, TCSION, Power Bi, Azure DevOps Server

Databases

MS SQL Server 2012, MS Access

Methodologies

Waterfall, SCRUM, Agile, RUP, OOAD, UML & Custom Methodologies

Requirement Management Tool

MS Excel, Requisite Pro, Azure DevOps Server, JIRA

Process Modelling

MS Visio, Draw.io, Rational Rose

Documents & Processes

SRS, Use Cases, UML diagrams, FRS, UAT, Test plans & cases, Business Process Modelling, Project Planning & tracking

Programing languages

C#.Net 2012, WPF, Java Selenium, WCF, Postman Tool.

PROFESSIONAL ACCOMPLISHMENTS:

Client : Tata Consultancy Software(TCS)

Role : Sr. Business Consultant

Project Digital Learning Hub

Aug 2020-Oct2021

Planned and conduct the meeting for requirements for members and students for Online learning.

Create a business requirement document (BRD) to outline scope for the project, assist develop a project plan with development timelines, and allocate resources to the project internally.

From the BRD documents, we had created a FRD document for its stakeholders.

Assist the department and committees to identify their pain areas and capture in those points in FRD documents.

TCSION is major Applications taken from the TCS under the SAAS model and host it on TCS cloud as IAAS model. Customize the TCSION which taken as SAAS from the TCS as per the needs of ICAI

Coordinate with end user to understand their requirements through Joint Review Documentation,

Assist web conferencing sessions as required (Microsoft Teams, Zoom, etc.).

Procure the private cloud from the AWS for all other applications as a IAAS

Create data flow diagram (DFD) and process flow document from BRD to get the better insights into the system.

Identity the third-party vendor to develop the SCORM content for the LMS system

Train employees instantly across departments or geographic locations—make training as consistent or unique as needed for each user group

Design and Execute the UAT with clients

Worked with financial institutions and banks to/ implement the dashboard for online payments.

Coordinate with accounting department to ease off taking the credit of GST return for ICAI stakeholders.

Assist the development team to create integrate the LMS with S&MLC with other systems of ICAI.

Client: Tata Consultancy Software (TCS) and HP Global Service

Role: Sr. Business Consultant

Project Parivartan and Student and Members Life Cycle (S&MLC) Phase 1, Phase2 and Phase 3

Jan 2015-Feb 2020

Planned and conduct requirements induction meetings with TCS team to collect the functional and non-requirements

Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis and design the BRD

Worked towards the change management and business requirements plan

Prepare the business and functional requirement documents (FRD)

Assisted in designing and creation of training material and conducted internal training sessions for business users on S&MLC technology functionalities.

Created and deployed several reports for different user profiles based on the need in the organization.

Outlined the organization hierarchy and created profiles, roles accordingly in S&MLC; worked on visibility and security settings around them as required by the business.

Designed different custom dashboards for various user groups based on their business functionalities and needs.

Assist technical teams to Implementation of payment gateway with Paytm, Axis bank and HDFC banks for online payments receivable

Prepared backlog items & ensured that sufficient depth and clarity of groomed stories/bug fixes are always available for consumption by the development teams.

Tested for inconsistencies and responsible for User Acceptance Testing (UAT).

Managed the change implementation activities, including business readiness assessment, implementation pilot and actual implementation along with UAT teams to ensure smooth transition of new products / services into operation.

ACHIEVEMENTS

Designed new process flows and implemented for ICAI through S&MLC, which save more than 10 million in year.

Given training to various and users and introduce the concept of train the users through LMS and also offer peer-to-peer collaboration, which gives individuals the ability to ask questions, receive answers and create their own learning content.

Design and development for Power BI through which Top-level management can easily take the decision

EDUCATION

Master of Computer Applications (MCA)

Punjabi University

(Pankaj Sardana)

Contact this candidate