Sales Associate Customer Service
Resume:
Amirah Jordan
Philadelphia, PA *****
adtx5g@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
ATC Healthcare - Darby, PA
October 2021 to Present
• Administering medication, checking vital signs, providing ACCU-Checks
• Provides for activities of daily living (ADL) care which includes bathing dressing and grooming
• Personal Laundry gathering, washing, folding and putting away clean clothes
• Encourages, engages and participates in therapeutic activity programs
• Maintains resident room and belongings in a neat and orderly fashion
• Transports residents to/from activities, meals, church services, hairdresser, etc.
• Typing Documents
Customer Care Specialist
Guardians Graphics - Pennsylvania
August 2021 to Present
• Served customers by selling products and meeting customer needs.
• Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusted content of sales presentations by studying the type of sales outlet or trade factor.
• Focused sales efforts by studying existing and potential volume of dealers.
• Submitted orders by referring to price lists and product literature.
• Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommended changes in products, service, and policy by evaluating results and competitive developments.
• Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provided historical records by maintaining records on area and customer sales.
• Contributed to team effort by accomplishing related results as needed.
• Technical support
Medical Receptionist
Halo Home Healthcare - Philadelphia, PA
June 2020 to September 2021
• Assist patients with checking in and out, scheduling appointments, insurance verification, etc
• Work daily reports as set by practice manager
• For non-insured patients discuss established self-pay rate and collect monies
• Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or over the phone
• Handled all office accounting responsibilities
Personal Care Aide
Wesley Enhanced Living - Philadelphia, PA
September 2016 to November 2019
• Administering medication, checking vital signs, providing ACCU-Checks
• Provides for activities of daily living (ADL) care which includes bathing dressing and grooming
• Personal Laundry gathering, washing, folding and putting away clean clothes
• Encourages, engages and participates in therapeutic activity programs
• Maintains resident room and belongings in a neat and orderly fashion
• Transports residents to/from activities, meals, church services, hairdresser, etc.
• Document
Hair Stylist
Texture & Style Hair Salon - Upper Darby, PA
September 2015 to January 2016
• Applied color / chemical treatments
• Cut, curled, styled hair to client's satisfaction
• Greeted clients, hang up coats
• Eyebrow waxing, applying makeup
• Answered phones /scheduled appointments
• Maintained cleanliness of salon
Environmental service associate
Abington Hospital
October 2014 to June 2015
• kept all work areas neat and orderly, cleaned equipment and assisted with other cleaning duties as assigned
• Dusted and polished furniture, woodwork and fixtures in rooms and bathrooms. Operated mechanical floor cleaners, buffers, vacuums, snow blowers, shampooers and related environmental service equipment
• Mopped rooms, halls and other areas; shampooed rugs and furniture
• Cleaned vents, fan fixtures, top of windows, door frames and other high areas using a ladder. Gathered and disposed of trash and waste materials using specific bags or containers
• Prepared rooms for new occupants; followed isolation procedures in isolation rooms Make supply packs for departments upon request/ put linen stacks in carts for distribution Retail Sales Associate
Rainbow Shops - Philadelphia, PA
June 2014 to August 2014
• Greeted customers upon arrival to store, provided advice /tips on merchandise selection
• Styled clothes on mannequins
• Ensured fitting rooms were neat and clean
• Priced and censored new merchandise shipments and putting unsold items back on racks
Cashier/Waitress
Nanadel's Seafood - Philadelphia, PA
August 2011 to December 2013
• Provided excellent customer service
• Restocked refrigerators, maintained cleanliness of restaurant
• Processed customer orders via phone, operated computerized cash register Education
Cosmetology
Star Career Academy - Philadelphia, PA
February 2014 to June 2015
High School Diploma
Crooked Places Made Straight Christian Academy - Philadelphia, PA November 2013
Skills
• Hair styling
• Medical receptionist
• Medical office experience
• Computer skills
• Vital Signs
• Patient Care
• Makeup Application
• Microsoft Word
• Medical Records
• Communication skills
• Customer service
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