Breezie Hall

*** **** * ******

North Little Rock, AR 72116

adtx37@r.postjobfree.com

501-***-****

SUMMARY

ENERGETIC AND CONFIDENT PROFESSIONAL OFFERING EXCEPTIONAL CUSTOMER SERVICE EXPERTISE. PROFOUND ABILITY TO CREATE A POSITIVE IMPRESSION THROUGH EXCELLENT COMMUNICATION AND STRONG ORGANIZATIONAL SKILLS. SKILLS

● Product and service knowledge

● customer Service

● Adobe Creative Suite (Photoshop,

Illustrator, Dreamweaver)

● Closing and contract negotiations

● Product branding

● Retail operations management

● Inventory control and management

● Loss Prevention management

● Customer relations

● Sta f training and development

● Project management abilities

● Retail Space Planning

● Merchandising

● Microso t O fice expertise

● Graphic and Media Design

EXPERIENCE

Feb 2013 to Apr 2014 AssistantManager

Hanks Furniture Little Rock, AR.

● Planned and prepared work low schedule for 14 member sta f,

● coordinated and delegated daily tasks to optimize team productivity.

● maintained operations e ficiency to achieve maximum customer satisfaction.

● inventory control of stock

● managing and reconciling of inventory discrepancies.

● inventory audits to identify losses and project future demands.

● Improved e ficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.

● Managed personnel scheduling, facilitating adequate coverage to meet demand.

● Supported sales management initiatives to optimize business development.

● Increased annual sales by driving operational e ficiencies and building customer rapport to foster loyalty.

June 2005 to Nov 2012 Manager/Lead Photographer

Jimmy Alford Studios Sherwood, AR.

● Managed day-to-day operations, including supervision and assignment delegation of 12 member team

● Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.

● Collaborated with sta f to maximize customer satisfaction,

● streamlined procedures and improved bottom-line profitability.

● Trained and mentored new employees to improve team performance and achieve daily performance objectives.

● Led employee performance reviews and discussed improvement strategies with each team member.

● Analyzed employee workloads to meet seasonal luctuation needs.

● Communicated and coordinated with multiple departments to achieve top results.

● Implemented merchandising plans to drive profitability, collaborating with the visual merchandising team to develop strategy.

● Participated in labor contract negotiations with the union to successfully achieve a new agreement representing mutually agreed elements.

● Trained current employees on additional job positions to maintain coverage of roles at all times.

● Partnered with our client PCSSD to develop and implement merchandising plans to guarantee profitability on a weekly basis.

● Greeted and assisted all customers daily in high-tra fic areas.

● provided input on how to improve training and employee productivity.

● Coordinated day-to-day and long-term activities within various business platforms.

● Oversaw personnel recruitment, performance and scheduling. Aug 1999 to Aug 2001 Drug General Manager

Kroger Sherwood, AR.

● Provided excellent service and attention to customers when face-to-face or through phone conversations.

● Improved profit margins by streamlining operations and work low and negotiating competitive vendor contracts.

● Performed site evaluations, customer surveys and team audits.

● Recognized by management for providing exceptional customer service.

● Improved operations by working with team members and customers to find workable solutions.

● Collaborated in development of planograms procedures. References Available Upon Request

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