Susan LoMaglio

adtx24@r.postjobfree.com • 512-***-****

linkedin.com/in/susan-lomaglio-5481478 • Georgetown, TX

Senior Project Manager

Resourceful and results-driven manager with 15+ years of experience creating bottom-line impact through project and vendor management initiatives while complying with corporate standards and client expectations

Recognized for managing complete project management lifecycle from conception to deliverance aimed at completing project within agreed timelines and budgetary constraints. Demonstrated success planning and preparing cost estimates, reporting project progress to clients, and selecting/scheduling work for vendors. Instrumental in identifying organizational needs, defining robust policies and 'procedures, and mobilizing teams to positively impact business results and support large-scale transformations. Innate ability to perform under pressure and meet project deadlines; adept at fostering productive relationships with key stakeholders.

Areas of Expertise

Strategic Planning & Implementation

Lifecycle Project Management

Continuous Process Improvement

Vendor Management

Quality Assurance & Control

Business Development

Policies & Procedures Execution

Documentation & Reporting

Relationship Management

Signature Accomplishments

Optimized performance of vendor data in system to install maximum of 250 systems per day for meeting the customers’ needs of 900 to 1000 units per day.

Eliminated costly errors and implemented improvement initiatives by identifying areas of mismanagement in installing vendor’s warehouse.

Directed overall aspects of multi-million-dollar projects from ideation to completion aimed at designated achieving corporate targets.

Career Experience

Telecom Solutions (Nashville, TN)

Business Development Specialist, Feb 2021 – Current

I am responsible for the definition of systems strategy, gathering and documenting of business requirements and ensuring maximum efficient workflow and communications among teams to accurately meet outlined expectations and consistently produce quality work. In working with customers, vendors, and team members I was able to drive consistency in business development strategy as well as driving consistency in executing our client’s needs. Order, track, and update assets for client telecommunications infrastructure while generating sustainable business outcomes for our clients.

Dell Inc. (Round Rock, TX

Senior Project Manager, 2008 – 2020

Administered customer and service vendors’ statements of work, including creating PO’s, conducting weekly project status updates, as well as cleaning and restoring device. Maintained consistent collaboration with cross-functional teams aimed at scheduling installations. Coordinated with account teams and customers in compliance with customers’ expectations and requirements. Provided final approval and sign off for RFP in the Northern and Eastern region of the US.

Spearheaded complete lifecycle of 60+ projects from inception to completion worth $170M by executing PMI methodologies.

Accomplished projects in adherence to customers’ schedule by tracking and monitoring lead times for equipment orders required for installation. Opened 50+ new schools meeting customers schedule for their technology open houses.

Delivered quality support with a keen focus on resolving equipment and budget issues in a fast-paced sales and service organization.

Additional Experience

Dell Inc. (Round Rock) (35yrs), Vendor Management for Special Project Vendor Manager Warranty Specialist Contract Manager Sales Operations Project Manager Event Management

Technical Expertise

MS Windows and applications (Word, Excel, Project, and PowerPoint) Database Management Systems including Access and Visio Industry-Specific applications POS (Order Management) and PMI (PMI methodology)

Awards & Recognitions

Peer to Peer Awards for teamwork Customer Advocate of the Year (5yrs in a row) Operations Employee of the Quarter (8 times)

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