PE Patricia Escajeda

El Paso, TX ***** 915-***-**** adtwz8@r.postjobfree.com

PROFESSIONAL

SUMMARY

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

SKILLS Team Relationships

Maintaining Clean Work Areas

Customer Preferences

Effective Working Relationships

Client Needs Assessment

Office Operations

Employee Relations

Positive Reinforcement

WORK HISTORY DIRECT SALES EXECUTIVE 02/2022 to CURRENT 2-10 Hbw El Paso, TX

Worked independently with minimal supervision.

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Negotiated prices, terms of sales and service agreements. Set and achieved company defined sales goals.

Informed customers of promotions to increase sales productivity and volume.

Prepared and deliver customer sales quotes.

Met or exceeded sales, customer service and loyalty program standards. DOOR TO DOOR SALES AGENT 04/2021 to 02/2022

Meraki El Paso, IL

Traveled by foot or automobile to deliver or sell merchandise or services. Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.

Presented sales presentations and proposals to prospects in territory, identifying positive features and advantages of Product or Service over those of competition.

Completed documentation smoothly to finalize sales. Pursued existing and potential customers by phone, email and text message to generate leads and close sales.

RETENTION SPECIALIST 10/2014 to 04/2021

DISH El Paso, TX

Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results. Implemented employee incentive programs to promote positive work culture and increase retention.

Developed product demonstrations and presentations for customers. Utilized knowledge of customer experience to create specialized plans for customer retention.

ATTENDANCE CLERK 01/2004 to 10/2014

Socorro ISD El Paso, TX

Maintained accurate records of all absences, truancy issues and disciplinary actions.

Called parents and guardians to inquire about late or truant students. Pleasantly greeted all office visitors and asked open-ended questions to determine needs.

Developed exceptional time management, relationship building and organizational skills from working in busy school setting. Provided excellent customer service to individuals requesting information in accordance with company guidelines.

Operated telephone systems to answer and route incoming calls along with taking and delivering messages.

Processed and scanned files into electronic databases. Prepared files for archiving and exchanges, tracking file movement and history.

Added, modified and purged file entries.

Demonstrated respect, friendliness and willingness to help wherever needed.

EDUCATION General Studies 05/1994

El Paso Community College, El Paso, TX

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