Kiavash Karimipour

778-***-****

adtwvy@r.postjobfree.com

Highlights of Qualifications

Customer service expert, capable of dealing with tricky clients both in person and over the phone

Productive relation builder, excel at listening to customer needs, articulating product benefits, and creating solutions that provide value to the customer

Self-motivated individual with ownership attitude

Very flexible and adaptable in work style and dedicated to handle multiple tasks and sudden changes in priorities in fast paced environments

Great problem-solving skills with efficient time management

Ability to work in a team environment, as well as a capacity to work independently

Fluent in English and Persian (native)

Employment Experience

city market, North Vancouver, BC, 2021 – 2022

Cashier

Greeted customers, offered assistance, and operated cash register

Assisted customers over the phone and at checkout with sales, returns, and other transactions

Assisted customers with product selection and queries

Restocked shelves and helped maintain organization

Processed online orders for customers

tarbar government center shop, Tehran, Iran, 2019 – 2021

Cashier and Inventory Clerk

Greeted customers to the store, following through on requests and orders

Carried out all transactions on cash register, including cash, checks, card payments, and refunds or exchanges

Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with manager’s approval

yaran daryan, Tehran, Iran, 2019 – 2021

Cashier

Greeted all customers in a friendly, polite manner at all times

Assisted customers over the phone and at checkout with sales, returns, and other transactions

Assisted customers with product selection and queries

kerman motor, Tehran, Iran, 2016 – 2018

Car Sales Representative

Served as the first point of contact between the dealership and its customers and provided advice and recommendations to customers to ensure their needs and goals were well addressed

Surpassed all sales objectives and targets, described products, features, and benefits, and proactively participated in weekly sales meetings

Built and maintained professional relationships with suppliers and business partners and collaborated with colleagues on the development of new promotional activities to attract potential clients and increase brand awareness

Volunteer Work Experience

tehran police, Tehran, Iran, 2017 – 2021

Volunteer Police Officer

Completed criminals’ cases reports and performed sampling after police investigation

Education / Professional Development

Bachelor of Science in Physical Education, Sama Kan University, Tehran, Iran, 2016 – 2019

Professional Certificates

Standard First Aid and CPRC Certificate, Vancouver, BC, Aug. 2022

Traffic Control Person and Flagging Certificate, Vancouver, BC, Jul. 2022

Serving It Right Certificate, Vancouver, BC, Jul. 2022

Workplace Violence Prevention Certificate, Vancouver, BC, Jul. 2022

WHMIS Certificate, Vancouver, BC, Jul. 2022

OFA 1 and OFA 2, Vancouver, BC, Jun. 2022

Security License, Vancouver, BC, May 2022

Class 5 Diver License, Vancouver, BC, Feb. 2022

Contact this candidate