Gloria A. Rucker

**** **** ******, **

Washington, DC 20002

adtwqo@r.postjobfree.com

202-***-****

WORK EXPERIENCE

Chills

**** ******** ***

Alexandria Va

**/**/****-*******

Server

Famous Dave’s Restaurant – Alexandria, Virginia August – 2009 to Present

Trainer and Server

●Serves and suggestively sells drinks, appetizers, entrees and desserts in an outgoing, friendly and timely manner.

●"WOW" our Guests. Completes "Sauce Tours" with every table every time ensuring a positive Guest experience.

● Performs side duties including, but not limited to, answering the phone, bussing tables, washing dishes, cleaning work stations, rolling silverware, expediting orders and running food.

● Responsible for accurate cash handling. Follows steps of service and front of house absolutes.

● Maintains regular and consistent attendance and punctuality.

●Manage the Wait List, quoting accurate times

●Maintain a working knowledge of menu.

●Maintain efficient time management

●Train new employees as servers on the floor and other assigned duties.

●Selling of promotional items.

Capital City Diner – Washington DC February – 2008 to November - 2012 Assistant Manager/Cook

●Measure and assemble ingredients for menu items.

●Collaborate with the Executive Chef to prepare meals during our dining hours.

●Maintain accurate food inventories.

●Properly store food items at appropriate temperature.

●Rotate stock items as pre- established procedures.

●Restock kitchen for subsequent shifts.

●Ensure that the food prep area and kitchen are cleaned and sanitized.

EDUCATION

●Jarrett Senior High School

●Kittrell Job Corp

●Computer Training Basic Completed

●Certificate

SKILLS

●Cashier, Outstanding Customer Service, Team Lead, Server and Cook (30 years)

●Microsoft word,Excel,PowerPoint

CERTIFICATION

●Food Handlers Certification – November - 2016

●Simplexity (Warehouse)

●Team Leader 2004-2012