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Customer service

Location:
Alice, TX, 78332
Salary:
16.50
Posted:
December 06, 2022

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Resume:

CHERIE GARDNER

adtwmx@r.postjobfree.com 209-***-**** Alice, TX 78332

Summary Experienced Activity Aide with knowledge and abilities to lead children through a variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic First Aid and CPR training. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Skills • Observation Documentation

• Emotional and Social Support

• Medical Terminology Knowledge

• Quick Problem Solver

Experience CNA 01/2022 - Current

Modoc Medical Center Alturas, CA

• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

• Distributed drinking water and nourishment to residents.

• Observed and reported unusual symptoms and changes to charge nurse.

• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

• Exhibited compassionate care and communication regarding issues surrounding death and dying.

• Assisted residents in preparing for activities and social programs. Activities Aide 09/2020 - Current

Modoc Medical Center Alturas, CA

• Used one-on-one meetings and small groups to engage residents in facility life.

• Helped residents participate in activities with basic and advanced mobility support.

• Organized special trips for residents and accompanied groups throughout each excursion.

• Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.

• Updated facility schedule and related records.

• Upheld positive quality of life standards for residents of all ability levels.

• Established, identified and assessed event goals and intended outcomes.

• Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.

• Developed events and programs in consideration of needs, abilities and interests of participants.

• Planned, organized, facilitated and promoted diverse recreational programs.

• Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.

• Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.

Patient Sitter 09/2020 - Current

Modoc Medical Center Alturas, CA

• Aided with mobility and independence for disabled individuals and continually monitored safety.

• Improved patient outlook and daily living through compassionate care.

• Tracked and reported clients' progress based on observations and conversations.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.

• Adhered to industry best practices, safety protocols and company policies.

• Maintained compliance with HIPAA protocols to safeguard patient privacy. Front Desk Receptionist 05/2015 - 09/2018

Best Western Hotel Alturas, CA

• Answered telephones and greeted visitors to assist, answer questions and direct.

• Input customer data into reservation systems and updated to reflect room changes.

• Maintained office equipment, scheduling service to repair issues.

• Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.

• Signed for packages, recorded deliveries and distributed to personnel.

• Received incoming calls and coordinated with staff to fulfill customer requests.

• Explained policies and procedures to visitors.

• Showed off dining areas, pool, spa and fitness center to prospective and current guests.

• Responded to inquiries and room requests made online, by phone and via email.

• Handled payment processing and provided customers with receipts and proper bills and change.

Education and

Training

Certificate: CNA 01/2022

Modoc Medical Center Alturas

Certificate: Therapeutic Recreation 05/2009

Kaplan College - Salida, CA



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