Melody Snyder

Grand Rapids, MI *****

616-***-****

adtwmw@r.postjobfree.com

Work Experience

Senior HR Assistant

Amazon.com - Caledonia, MI

January 2020 to Present

Currently handle on boarding of new associates. Resolving employee issues/concerns Resolving payroll issues Coaching/ guiding managers on expectations and roles. HR Generalist

Acrisure LLC - Caledonia, MI

June 2019 to January 2020

• Handle day to onboarding/ background check of new hires

• Resolved payroll discrepancies

• Reconciliation and funding of 401k plan

• Benefit Enrollment and Leave of Absence

• Auditing of 401k plan

HR Generalist

Belfor Property Restoration - Birmingham, MI

July 2018 to May 2019

• Effectively managing day-to-day interactions with employees processing life events, new hire, and ACA eligible enrollments.

• Implementing plan changes and carrier transfers. Monitoring and reviewing EDI files and discrepancies

• Management of annual enrollment

• Assist with payroll questions or concerns. (Navigation to set up direct deposit and handle)

• Handling FMLA and LOA for entire company. (Compliance with state disability plans and completing state disability forms)

• Managing medical support orders

• Reconciling monthly bills and issuing payments to providers (proficient in excel (vlookup, concatenate, pivot tables)

• Process and track union dues and fees for acquired offices in New York and New Jersey.

• Employee onboarding including I-9 verifications

• Conduct various audits including workers compensation, and EEO

• Handling ACA compliance

• Assist and conduct organizational training and in compliance with various state and federal laws to promote awareness for Diversity and Inclusion.

HR Coordinator

GARDEN CITY HOSPITAL PRIME HEALTH CARE INC

April 2018 to July 2018

• Track FMLA, and LOA. Enter benefits in system.

• Reconcile insurance bills. Reconcile workers compensation claims and cobra eligibility and reporting.

• Work with payroll on adjustments.

• Work with HR Coordinators on updates to employee relations and possible terminations.

• Manage deadlines and complete projects assigned within a timely manner.

• Reviewing payroll inconsistences

• Recruitment and onboarding (I-9 verifications)

• Workforce Training and performance management.

• Communicate and interprets HR policies.

• Created and implemented process, as well a maintain HR related policies.

• Accurately maintaining employee files (Electronically/On File)

• Handling terminations and exit interviews

• Coordination of events for employee recognition

Benefit Specialist

KENTWOOD PUBLIC SCHOOLS - Kentwood, MI

September 2016 to December 2017

• Benefit Enrollment. Manage and process FMLA request. Process LOA request. Bill reconciliation for healthcare bills.

• COBRA management for enrollment. Disability management (LTD and STD).

• Pre employment screening, background checks maintenance, new hire packets creation and open enrollment/ benefit information packets created and provided to employees.

• Procedures and processes added to track LOA/LTD/FMLA/STD, to include payroll, HR, and third party vendors.

• Communicating and interpreting HR policies and Union contracts. Editing and updating documents as need be to comply or honor new agreements.

• Education employees and presenting for onboarding employees.

• Working with vendors for background check, drug testing, and Workers Compensation claims.

• Working with payroll to update and review payroll inconsistences.

• Implementing new system processes and procedures to reduce waste in paper.

• Implementing district culture and values

• Working with various leadership roles to resolve employee issues, concerns, and discrimination challenges.

• Accurately maintaining employee files (Electronically/On File) Client Service Analyst/HR Liaison

Aetna - Grand Rapids, MI

October 2013 to September 2016

• Educate employees on their health and group benefit plans for numerous clients. (Phone trainings, and PowerPoint

• Developing Organization planning (analysis and breakdown of company dynamics for acquistions (Staffing, benefits, compensation)

• Onboarding for acquisitions and working with clients on layoffs/terminations

• Evaluating EEO

• Accurately and efficiently process open enrollments and live event transactions for employees

• Track and report dependent verification (Via excel audits)

• New Hire onboarding

• Wellness incentives platforms and risk evaluations for insurance premiums versus claims

• Audit enrollment data, and track hours for ACA

• Billing Reconciliation/Manual carrier site updates

• Evaluation of compensation in conjunction of job descriptions for numerous clients Education

MASTERS OF BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION

UNIVERSITY OF PHOENIX

December 2022

Bachelors Of Arts

Grand Valley State University Public Administration - Allendale, MI August 2015

• Microsoft Excel

• Benefits Administration

• Customer Service

• Microsoft Outlook

• Workers' Compensation

• Performance Management

• Employee Orientation

• Human Resources Management

• Human Resources

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