Sales Associate Customer Service
Resume:
BELINDA AMOANIMAA YEBOAH
Winston-Salem, NC, 27107 *************@*****.***
PERSONAL SUMMARY
I am a success driven individual with learning agility. I have great team spirit and passion for customer service. I possess the ability to coordinate a high level of activity under a variety of conditions and constraints, both supervised and not supervised. I am service oriented and I have experience of working in a high pace upscale work area. I also have good work ethics, integrity, discipline and company loyalty. WORK EXPERIENCE
STOP AND SHOP, Somerville, MA 10/2019 - 08/2022
Cashier / Floor Shopper
● Responsible for creating a sales environment that enhances the buying experience.
● Attending weekly sales meetings.
● Cultivating successful relationships with customers.
● Shopping in store pick ups and delivering to customer’s cars
● Overseeing in store pick up activities and keeping records MEET CAREGIVERS, Watertown, MA 01/2021 – 11/2021
Home Health Aide
● Responsible for taking care of patients.
● Assisting patients with questions and needs
● Care for diverse patient populations while utilizing great communication skills to educate and communicate effectively to patients and their families about their disease conditions PLS CHECK CASHERS, Medford, MA 01/2019 - 12/2020
Shift Supervisor
● Training and guiding cashiers to improve customer experience
● Assisting cashiers with appropriate product knowledge to serve customer’s needs
● Responsible for verification of checks with banks and the makers
● Arriving at work early to ensure that the venue is ready for business SEVEN ELEVEN, Everett, MA 02/2018 – 12/2018
Cashier
● Cleaning shelves, counters, and tables.
● Greeting each customer that comes into the store in a warm manner.
● Preparing merchandise for display.
● Making sure that customers receive receipts on all purchases. BELLO EDU LTD, Ghana 10/2016 – 01/2018
Sales Associate
● Sells Bello Edu products to customers by demonstrating brand knowledge
● Maintains the store’s presentation standards both on the sales floor and in the back office.
● Develop a strong relationship with customers to ensure repeat orders.
● Assisting customers with purchase decisions.
GHANA EDUCATION SERVICE, Ghana 09/2015- 08/2016
Teaching Assistant
● Helping with keeping up to date class registers of various classes.
● Attending staff meetings and taking minutes for records.
● Teaching Creative Arts and Religious Studies in 4th to 6th grade classes.
● Helping students to think outside the box through Creative Arts. ACADEMIC QUALIFICATIONS
UNIVERSITY OF GHANA 09/2011- 07/2015
Bachelor of Arts (BA)
Major: Economics and Mathematics
ACHIMOTA SENIOR HIGH SCHOOL, ACCRA 09/2007- 05/2011 West African Senior Secondary School Certificate (WASSCE) ACHIMOTA BASIC SCHOOL 09/2004 – 04/2007
Basic Education Certificate Examination (BECE)
KEY SKILLS AND COMPETENCIES
ADMINISTRATIVE /CUSTOMER SERVICE
● Comprehensive knowledge of Administrative
techniques and best business practices.
● Ability and willingness to engage with customers.
● Able to work in a fast paced environment.
● Able to work with people to produce good results.
● Extensive administrative software knowledge.
● Computer proficiency in Microsoft Word, Excel and Outlook.
PERSONAL
● Enthusiastic attitude in person and over the telephone.
● Natural ability to communicate with others.
● Ability to interact effectively at all levels of an organization.
● Able to adapt to the immediate or unforeseen
challenges.
● Detail oriented and consistently accurate.
● Can quickly learn new processes.
REFERENCES
Derrick Acheampong (Dr)
Supervisor- Meet Caregivers
Ibeth A. Alfaro
Supervisor- Stop & Shop
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