Ernest D. Steelman
*-*-** *****, ******* City Tokyo, Japan 195-0072
Local: 080-****-****
Email: adtwky@r.postjobfree.com
adtwky@r.postjobfree.com
QUALIFICATIONS
** *****’ experience in Field Service
30 years Avionics/Electronics/APU & engine s/Pneumatic/Aircraft Quality Inspector
Managed Aviation electronic and Mechanical maintenance
Quality Assurance manager experience
Production Control management experience
Experienced Sr Full Flight Simulator Technician
Experience Computer networking and router installation engineer
Experience instructor/ Master Training Specialist (Electronics/English)
EXPERIENCE
Field Service Manager
Responsible for customer support for Pratt & Whitney Canada engine products in Japan
Primary technical support engineer/manager for ANA and JAL. Supporting PWC APUs
Managed support for multi-million-dollar ANA and JAL contracts.
Flight Simulator Senior Technician
Responsible for the daily operation, troubleshooting, repair, inspection and Simulator Instructor training for Flight Safety International Japan’s full electronic motion aircraft simulators at the Tokyo Haneda Airport facility.
Directly interface with local airline customers
Experience includes Fiber Optic and Fire wire networking of computer systems.
Experience troubleshooting and reprogramming Allen-Bradley PLCs
Network Systems Field Engineer
Responsible for installing computer network hardware as contract field representative for NEECO Network Engineering Corp.
Install various routers, modems etc. for several large corporations.
Provided on-site software configuration support in conjunction with European based engineers.
Field Service Engineer, Honeywell Aerospace Systems, Asia/Pacific
Responsible for supporting customer technical and logistic requirements for two of the top 5 airlines (JAL, ANA). In addition, supported 27 other military, business and civilian aviation customer accounts in the pacific area worth over $300 million in annual revenue.
Provided 24 hour customer assistance with complex electronic/mechanical technical issue resolution. Assisted with flight line/shop troubleshooting and fault and root cause analysis. Tracked all issues to completion and conducted monthly issue status meeting with ANA and JAL.
Support visiting business jets such as Miramax Films from Long Beach Ca, Toyota Corp., Sony Corp. Sega Corp.
Provided customer technical training. New equipment, repair methods, testing methods and any other technical training necessary for aircraft support.
Responsible for testing new B787 WLAN unit in order to gain license approval for Japan
Assisted with aircraft avionics modifications (software and hardware).
Installed new avionics test equipment at ANA and JAL avionics shops.
Expert knowledge of and supported customer’s Honeywell Avionics and APU systems.
Supported the Honeywell eNfusion CCU-100/200 Cabin communication and networking systems, Aspire HDU-200 Inmarsat High-speed data system, and HSD-440 High-speed transceivers. Supported troubleshooting and repair of the Toyota Corp business jets’ SATCOM systems
Supported aircraft such as Bombardier Global express, DHC -8, Gulfstream IV, V, Desault Falcon, 7X, AW139 helicopter and all Boeing and Airbus commercial airliners. Expert knowledge of B777 and B787 avionics
Responsible for the successful Entry-into-Service of the first AW-139 in Japan
Test Engineer/Test Manager, Honeywell Aerospace Electronic Systems, Test Engineering.
Responsible for inspection and acceptance/quality testing of space based Miniature Inertial Measurement Units, RH32 Single Board Computers and Space Shuttle Main Engine Controllers.
Background includes inspection, troubleshooting and testing of very high technology space based single board computers. Extensive knowledge of VXII test stations. Actively participated in root cause analysis and corrective action.
Performed audits on Quality Management System in preparation for ISO-9001 certification. Tracked correction action of discrepancies which lead to successful ISO-9001 certification for Honeywell Clearwater campus. Managed daily activities of 4 other engineers attached to the Space Computer Product Line
Assistant Manager, Eckerd Corp (CVS)
Responsible for the daily operation of large retail pharmacy and Department store. Performed daily accounting, product inventory/ordering, merchandising and employee supervision/counseling.
UNITED STATES NAVY
Avionics Engineer/ QA Inspector/ Aviation Maintenance Repair Station Production Supervisor / Naval School Course Manger/ Instructor
Avionics Engineer performing routine maintenance and avionics system repairs
Managed up to 30 technicians in avionics repair to component level and a Type IV PME Calibration Lab.
As a maintenance / production control supervisor, supervised over 150 people, in seven shops composed of 29 specialties, in all areas of aircraft component level maintenance (Mechanical and Electrical).
Performed quality inspections on aircraft systems. Assigned as an Aircraft all systems quality inspector. Tracked failure rates and performed investigations on root cause of items with high failure rates. Quality Assurance Officer for Naval Air Station Misawa Japan. Certified as Master Training Specialist
EDUCATION
University of Maryland
Bachelor of Science in Business and Management May 1999. Cumulative GPA: 3.51 (4.0)
Minor: Information Systems
University of Phoenix
Associate of Arts in Electronics Engineering Technology, October 1998 Cumulative GPA: 3.8