Kristina Anderson

Bartender

317-***-**** adtwka@r.postjobfree.com Lehigh Acres, FL 33974

CAREER OBJECTIVE

Efficient professional with 12 years of work experience and a proven knowledge of team building, branding and new business development. Aiming to leverage my abilities to successfully fill any role at any company. Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard- working by peers, I can be relied upon to help any company achieve its goals. EXPERIENCE

BARTENDER, Ft Myers, FL

World Famous Cigar Bar, May 2020-Present

• Took beverages orders from guests and delivered drinks within reasonable time frames.

• Mixed and served alcoholic and non-alcoholic beverages according to established recipes.

• Created new and exciting cocktails and beverages based on item availability and seasonal interest.

• Paired Cigars and Drinks together based on taste or Cigar. SERVICE MANAGER, Ft Myers, FL

Camping World, May 2020-July 2022

• Communicated with customers in person and by phone to promote issue resolution and good customer service.

• Upheld established policies and procedures for maximum workplace efficiency.

• Created and disseminated employee schedules to keep shifts properly staffed.

• Supervised daily office operations and addressed any workplace inconsistencies or issues.

• Implemented corrective plans to improve customer service experience. PATIENT CARE TECHNICIAN, ICU, Indianapolis, IN

Community Hospital North, February 2018-March 2020

• Took care of patients needs and families needs as they were admitted.

• Managed patients medicines, needs, and therapy.

• Made sure nurses had every detail about each patient to provide great assistant to patients. BARTENDER/KEY HOLDER, Indianapolis, IN

Stacked Pickle, August 2012-March 2020

• Partnered with store manager to develop and train internal talent.

• Executed opening, closing and register functions to meet business requirement.

• Made speciality cocktails and promoted our new beverages of the month.

• Supported store manager in achievement of store goals and KPIs. CEO'S SECRETARY, Indianapolis, IN

Neuropsychiatric Hospital Of Indianapolis, February 2016-May 2019

• Answered phones, handled calls and fielded appointment requests to assist supervisors.

• Adhered to security policy to protect employees, guests and visitors.

• Filed and compiled corporate documents, records and reports to streamline office flow.

• Managed and organized confidential information to maintain privacy.

• Inspected faulty office equipment and arranged repairs.

• Updated and maintained business contact information using digital database.

• Reviewed company reports and gathered information to provide research support. EDUCATION

HIGH SCHOOL DIPLOMA, Indianapolis, IN

Ashworth, May 2011

SKILLS

Liquor, Beer And Wine Knowledge Classic Cocktails Bar Operations And Logistics Outstanding Customer Service Patient Charting Database Uploading Data Transcription Employee Coaching And Motivation Scheduling And Coordinating Strategic Planning CERTIFICATIONS

• CPR Certification

LANGUAGES

Spanish

Intermediate

•

REFERENCES

DENISE HAGGERTY Camping World

Sales Associate Coworker

239-***-****

adtwka@r.postjobfree.com

JORDAN M World Famous Cigar Bar

Tobacconist Conworker

239-***-****

adtwka@r.postjobfree.com

HAYLEY NEAL Stacked Pickle

Server Co Worker

317-***-****

adtwka@r.postjobfree.com

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