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Forklift Operator Customer Service

Location:
Atlanta, GA
Posted:
December 06, 2022

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Resume:

Lester Beeland

*** ***** ***

Aiken, SC *****

Cell 706-***-****

adtwih@r.postjobfree.com

Objective:

I am seeking a permanent position with a growing company that will allow me the opportunity to grow along with them. To learn while increasing my knowledge and experience both personally and professionally. To build upon my current skills which would allow for advancement and growth to the benefit of the company, my family and myself.

Experience:

3/2017-Present Circle K Stores Inc.

General Manager

Oversee the day to day operation of a General Retail establishment.

Financial transactions: Store accounting, accounts payable and receivable, customer and company credit accounts and reimbursement, payroll and bank deposits.

Advertising: Point of Sale, Cross Merchandising and advertisement for the purpose of driving sales.

Personal: Staffing, supervising and training of all employees to include counseling and disciplinary action when and if necessary. Employee work schedule and placement of management staff.

Inventory: Maintain and control proper inventory levels. Control inventory shrinkage, ordering, merchandise delivery and all store inventory credits.

Mulit-Site Manager (as needed)

MIT trainer (Manager in Training)

Served as Interim Market Manager in the short term while Market Manager was on leave.

10/2016-3/2017 Bancon Services Augusta, GA

Field Agent:

Face to face contact: Acting liaison between the customer and financial representative to facilitate conversation for the purpose of payment resolution.

Accounting: Maintain accurate mileage and expenses.

Scheduling: Daily schedule and trip planning using Google maps, Yahoo maps and GPS for servicing field accounts.

Home Inspection: Assess, Inspect, photograph and winterize vacant homes for damage and calculate repair estimates for resale value. (MRI) monthly routine inspections of current vacant homes in inventory to assess status condition. Routine status check on work contracted out on vacant homes to ensure work in progress or completion of repairs.

Outstanding Customer Service and Time Management Skills: Consistently meet or exceeded monthly quotas.

6/2002 -3/2016

Walter Investment Corp. d/b/a Ditech Financial LLC

Augusta, GA

Field Representative:

Management of 90+ counties for all field contact which include: Face to face contact: Acting liaison between the customer and Ditech to facilitate conversation for the purpose of payment resolution.

Insurance Inspector : (Fire, Water and Storm damage) Final insurance inspection to ensure 100% completion of all repairs. Authorize and issue final insurance payment to the customer and contractor.

Scheduling: Daily schedule and trip planning using Google maps, Yahoo maps and GPS for servicing an average of 150 - 200 accounts per month.

Accounting: Maintain accurate mileage and expense logs for company reimbursements.

Home Inspection: Assess, Inspect and photograph vacant homes to identify damage and calculate repair estimates for resale value. (MRI) monthly routine inspections of current vacant homes in inventory to assess status condition. Routine status check on work contracted out on vacant homes to ensure work in progress or completion of repairs.

Acting representative for Ditech Financial in Court for Writ and or any legal hearing requiring company representation.

Outstanding Customer service and Time management Skills. Consistently meet or exceeded monthly quotas.

6/1992 – 8/2001

QVC Holdings d/b/a Pump N Shop

Augusta, GA

General Manager:

Oversee the day to day operation of a General Retail establishment.

Financial transactions: Store accounting, accounts payable and receivable, customer and company credit accounts and reimbursement, payroll and all bank deposits.

Advertising: Point of Sale, Cross Merchandising and all visual advertisement.

Personal: Staffing, supervising and training of all employees to include counseling and disciplinary action when and if necessary. Employee work schedule and placement of management staff.

Inventory: Maintain proper inventory levels. Ordering, merchandise delivery and all store inventory credits.

Environmental services: Ensure cleanliness and sanitation are maintained both inside and out.

Provide Outstanding Customer Service from Management and staff.

7/1985 – 6/1992

Augusta Coca Cola Bottling Company / ABI Food Servicing

Augusta, GA

Various Positions:

Initially hired as Production and Machine operator. Promoted to Forklift Operator, followed by Shipping and Receiving, Truck Driver, and finally ABI Food Service route sales.

Education & Certificates:

Commercial Driver Training (CDL) Class A

Management Training Series (University of Georgia)

Material Handling / Material Handling and Safety (forklift)

General Equivalency Degree (Technical College System of Georgia).

Certified Home Inspector (Certification #14341)

Banking and Housing rules and regulations Certificates

Fair Debt Collection

Privacy Act and Opt Out

Fraud and Anti-Money Laundering

Civil Relief Act (SCRA)

Foreign Assets Control

Fair Lending

HUD Certification

(OFCA) Office of Foreign Assets Control

Mortgage Fraud Awareness

(SCRA) Service Members Civil Relief Act

References and full list of certifications related to the Banking and Housing Regulations available upon request.



Contact this candidate