Gerhard C. Otero

P.O. Box ******

North Miami Beach, FL 33160

786-***-****

adtwib@r.postjobfree.com

Human Resources & Workers’ Compensation Specialist with 9+ years of experience in workers’ compensation with emphasis on fulfilling organization accomplishments and requirements that will contribute to an organization’s continuous improvement and achieving its organizational goals. Work Experience

McArthur Next, 08/2018 – 01/2021 (40+HPW) Miami, FL Filler/ Label Operator

• Accountable for providing quality dairy products for various product lines through the operation of various liquid fill machines

• Consistently adhered to regulatory standards and guidelines to ensure product clean, sterile and to specifications

• Possess the ability to troubleshoot and resolve basic to moderate machine failures in a timely manner to reduce production interruptions

• Accurately performed scheduled quality checks and completed all required documentation Miami VA Healthcare Systems, 08/2009 - 03/2018 (40+HPW) Miami, FL Human Resources/ Workers’ Compensation Specialist/ Employee Relations, GS-9/Step 4

• Executed the Federal Employees Compensation Act (FECA) claims, governed by the U.S. Department of Labor's /Office of Workers' Compensation Programs (DOL/OWCP) and Veterans Health Administration (VHA) Directives

• Directed, advised and supported 3.9K Federal Healthcare System employees within the Workers' Compensation Office (WCO) providing consultative and hands-on support for a variety of issues related to Human Resources regulations, principles, policies, methods, and practices throughout the main VA Medical Center and all 9 VA Outpatient healthcare clinics

• Administered employees with a comprehensive overview of their OWCP benefits, explaining how the program functions, their responsibility, and what to expect from OWCP

• Monitored all claims on a case-by-case basis and submitted all related documentation to Department of Labor within 10 calendar days (VHA Performance Measures) maintaining 100% accuracy

• Collaborated with Occupational Health and Safety staff regarding overall OWCP program and trained various employees, supervisor’s and service chiefs on new procedures for OWCP to ensure that all OWCP reports reflect the facility’s worker’s compensation policy on case-by-case basis

• Ensured the injured employee was assigned to an appropriate light duty position within the employing service and maintained tracking record to provide case management from the filing date of injury/illness through return to full duty

• Investigated, controverted and disputed questionable claims by interviewing supervisors and claimants to resolve issues along with DOL claims examiners decreasing agencies chargeback cost

• Delivered comprehensive training related to job duties, company policies and procedures, ethical codes of conduct, and VHA compliance.

United States Marine Corps, 10/2001 - 05/2009 (40+HPW) Camp Lejeune, NC/ Okinawa, JP/ Iraq Operations Training Supervisor

● Managed the required specialized operations and mission critical related training in accordance with 1st Marine Logistics Group’s (MLG) Letter of Instruction or Fragmentary Orders for five (5) Marine Corps units

● Coordinated, de-conflicts, managed, tracked operations and training requirements in order to meet command priorities and mission requirements

● Prepared and submitted training reports into the Command Chronology system as directed by 1st Marine Logistics Group (MLG) and developed training courses in order to maintain the organization’s training requirements

● Proficiently trained U.S. Marines of all ranks in marksmanship ranging from small arms to heavy machine gun and coordinated Range Control for weapons familiarization training ranges

● Achieved at identifying and correcting shooter’s difficulties during dry and live fire exercises in all phases of the U.S. Marine Corps Combat Marksmanship Program during qualification and requalification maintaining a pass rate of 98%

● Conducted numerous convoy operations and combat patrols on Multi National Force-WEST Iraq as a Gunner for 1st Platoon, Security Forces Company, in support of Regimental Combat Team

(RCT) 5, Operation Iraqi Freedom/ Operation Enduring Freedom (OIF/OEF)

● Executed duties and responsibilities as the Vehicle Commander

● Performed tactical vehicle checkpoints on Forward Operating Base (FOB) as gate and tower guard which required the physical search of more than 300 Iraqi personnel and vehicles per day Skills

• Leadership experience

• Critical thinking and problem solving.

• Teamwork and collaboration.

• Professionalism and strong work ethic.

• Bilingual - oral and written communications skills.

• Proficient in Microsoft Outlook, Word, Excel, Access and PowerPoint

• Time management

• Task prioritization

• Goal orientated

• Communication skills

• Attention to detail

• Physical endurance

Education

Miami Dade College – 10/2023 Miami, FL

● Associates in Arts – Computer Information Systems (CIS) Security Clearance

U.S. Marine Corps, 10/2003 – 05/2009 Camp Lejeune/ Okinawa, JP/ Iraq

● DOD Secret Security Clearance

Miami VA Healthcare Systems, 08/2009 - 03/2018 Miami, FL

● DOD Secret Security Clearance

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