Carolyn M. Cortes **-B Cypress Village Balintawak Quezon City, Philippines 1106 Email: ***********@*****.***
Cellphone number: (63-908-***-****
OBJECTIVE: To obtain permanent full-time nursing position in institutions where teamwork, compassion and professionalism are practiced and expected.
LICENSES:
Professional Registered Nurse in Chicago, Illinois (license number: 041439910)
Date of issue: March 22, 2016
Expiration date: May 31, 2024
Registered Nurse (PRC license number: 0636023)
Expiration date: November 1, 2022
WORK EXPERIENCE:
EXL services INC.
Nurse Associate/Utilization review nurse, May 29, 2019 to October 20, 2022
Evaluate the appropriateness of treatment plans and services provided to the patient covered under the plan.
Ensure that the quality of such care and services meets or exceeds the accepted standards.
Review documentation and interpret data obtained from clinical records or system to apply
Appropriate clinical criteria and policies in line with regulatory and accreditation requirements for member and provider issues.
Temporary Administrative Operations Staff
National Foods Singapore Pte. Ltd. (NFS)(2011 November to 2012 January) (NFS is a subsidiary of Kirin (of Japan)-owned LION Ltd. In Oceania – a merger beer, wine and spirits maker Lion Nathan and RTD diary and juice manufacturer National Foods Ltd (NFL). NFS overseas the Asia-Pacific operations and distribution of top Oceania brands across many categories such as fruit juices (Berri, Just Juice), RTD milk (Pura, Big M), yoghurt (Yoplait, Dairy Farmers),and specialty chesses (Australian Gold, MiLel, Coon, King Island, Tasmanian Heritage, Mersey Valley).
Operations:
Coordinated with Malaysian contract packers (SusuLembuAsli (Johore) SdnBhd, PJ Natural Food Product SdnBhd, IDS Manufacturing SdnBhd, and Herculean Food Industries SdnBhd) to ensure sufficient supply and with logistics and transport providers for timely collection and deliveries.
Processes orders from Asia-Pacific customers (Indonesia, Malaysia, Thailand, Singapore, Cambodia, China, Philippines, Vietnam, Papua New Guinea, Japan, Korea, Fiji, etc.) via relevant documentation (purchase orders, order confirmations, picking list, packing list, invoices, debit/credit notes).
Monitored inventory and assisted Production Planning with customer demand forecasts and order movements
Handled customer complaints on deliveries and inbound stocks.