Ashley Ann Esford

LinkedIn Profile: https://www.linkedin.com/in/ashley-esford/

Phone: (507-****-****

Location: Panama City, Panama

Email: adtwh5@r.postjobfree.com

Coordinator, Manager, Educator

Solution-driven Coordinator, Manager, and Educator with over 7 years of demonstrated success in assisting small businesses and company-wide cross-functional teams with Customer Service, Community Support, Management, and Operations in order to maximize productivity and desired results while focusing on community impact.

Areas of Expertise

Skills Overview

- Impeccable eye for detail to define business and project requirements while offering critical analysis. Successfully coordinating customer service, scheduling, management, and operations in order to maximize productivity and desired results. Leadership

Communications

Canva

Google Workplace

Asana, Trello, Slack,

Notion

Zoom, Skype, Google

Meet

English, Spanish

Problem Solving

Data Entry

Online Research

Record Keeping

Proofreading and Editing

Social Media Support

Website Maintenance and

Updates

Scheduling

- Influential team leadership skills that complement valuable cross-departmental communication methods in project management, requirements & specifications while providing timely and meaningful feedback and highlighting company's core values Customer Service

Relationship Building

Community Support

Email and Inbox

Management

Task and Project

Management

Calendar Management

Full Immersion Liberal Arts Program

Universidad de Sevilla

Sevilla, Spain

2011-2012

BS in World Language Education

University of Wisconsin- Madison

Madison, Wisconsin

2014

Education

Owner, Educator, Administrative Lead

Self-employed - Tutoring Business Panama City, Panama Maintain business bank accounts, payment processing, accounts payable, and accounts received Lead customer service duties including phone calls and email management Responsible for all aspects of the business including sales, training, marketing, purchasing, accounting, negotiations, customer service, social media management, and administrative duties Tutor ESL/ELL students and adults ranging from basic to advanced level proficiency, with a focus on positive reinforcement and growth mindset

Construct individualized lesson plans focusing on backward design and interdisciplinary learning Assist clients with time management, organization, critical thinking, and effective interpersonal skills Analyze and maintain records of client's progress to reach and supersede individual needs Instituto Alberto Einstein Panamá Panama City, Panama Headed Primary School English Department for two years Led and directed the development of a comprehensive ESL/ELL curriculum for all elementary grades, including scope and sequence documents, pacing guides, units of study, and formative assessments Designed rigorous, standard-aligned lessons, and implemented effective instructional practices to support the 1-6 ESL/ELL curriculum

Coordinated the selection of instructional materials (including textbooks), supplies, and equipment to support the implementation of learning standards

Developed and facilitated school-based professional learning for administrators, teachers, instructional aides, and parent volunteers to assist in raising the level of instructional performance and student achievement in English/Language Arts Taught and led third-grade and fifth-grade English and Science teams Created backward design lesson plans, emphasizing differentiation & student communication in the target ESL language Edgerton Community Schools Edgerton, Wisconsin, USA Co-planned and taught two level-1 and level-2 Spanish classes, as well as three Spanish II and Spanish III classes Designed backward design lesson plans, emphasizing differentiation & student communication in the target language Highlighted and incorporated the TPR method, Multiple Intelligences, and Scaffolding Developed strong classroom management and conflict resolution skills Tutored students needing assistance with their second language learning Assisted and co-led after-school Spanish Club, including community involvement & tutoring elementary students Aldo Leopold Elementary School

Designed, assisted, and observed lesson plans for 1st grade and Dual Language Immersion classrooms with an emphasis on Multiple Intelligences and Differentiated Instruction Collaborated with the cooperating teacher, teacher’s aide, and special education teachers Participated in community building activities by leading and engaging in Morning Meeting Assisted cooperating teachers with student-centered learning Worked one-on-one with a second-grade student to maximize literacy skills and reading comprehension 2/2017 - Present

7/2014 - 12/2018

Educator, Student Teaching 9/2013 - 6/2014

9/2012 - 6/2013

Secretary and Receptionist 11/2012 - 5/2013

Associated Students of Wisconsin

Performed data entry and maintaining databases

Managed reception area: phone inquiries, walk-in appointments Assisted in student filing and grant applications

Organized office scheduling and event calendars

Coordinated the flow of internal and external information Composed, typed, and distributed daily reports and routine correspondences Department Coordinator, Educator

Educator, Practicum Student

Madison, Wisconsin, USA

Madison, Wisconsin, USA

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