Ashley Ann Esford
LinkedIn Profile: https://www.linkedin.com/in/ashley-esford/
Phone: (507-****-****
Location: Panama City, Panama
Email: ******.******@*****.***
Coordinator, Manager, Educator
Solution-driven Coordinator, Manager, and Educator with over 7 years of demonstrated success in assisting small businesses and company-wide cross-functional teams with Customer Service, Community Support, Management, and Operations in order to maximize productivity and desired results while focusing on community impact.
Areas of Expertise
Skills Overview
- Impeccable eye for detail to define business and project requirements while offering critical analysis. Successfully coordinating customer service, scheduling, management, and operations in order to maximize productivity and desired results. Leadership
Communications
Canva
Google Workplace
Asana, Trello, Slack,
Notion
Zoom, Skype, Google
Meet
English, Spanish
Problem Solving
Data Entry
Online Research
Record Keeping
Proofreading and Editing
Social Media Support
Website Maintenance and
Updates
Scheduling
- Influential team leadership skills that complement valuable cross-departmental communication methods in project management, requirements & specifications while providing timely and meaningful feedback and highlighting company's core values Customer Service
Relationship Building
Community Support
Email and Inbox
Management
Task and Project
Management
Calendar Management
Full Immersion Liberal Arts Program
Universidad de Sevilla
Sevilla, Spain
2011-2012
BS in World Language Education
University of Wisconsin- Madison
Madison, Wisconsin
2014
Education
Owner, Educator, Administrative Lead
Self-employed - Tutoring Business Panama City, Panama Maintain business bank accounts, payment processing, accounts payable, and accounts received Lead customer service duties including phone calls and email management Responsible for all aspects of the business including sales, training, marketing, purchasing, accounting, negotiations, customer service, social media management, and administrative duties Tutor ESL/ELL students and adults ranging from basic to advanced level proficiency, with a focus on positive reinforcement and growth mindset
Construct individualized lesson plans focusing on backward design and interdisciplinary learning Assist clients with time management, organization, critical thinking, and effective interpersonal skills Analyze and maintain records of client's progress to reach and supersede individual needs Instituto Alberto Einstein Panamá Panama City, Panama Headed Primary School English Department for two years Led and directed the development of a comprehensive ESL/ELL curriculum for all elementary grades, including scope and sequence documents, pacing guides, units of study, and formative assessments Designed rigorous, standard-aligned lessons, and implemented effective instructional practices to support the 1-6 ESL/ELL curriculum
Coordinated the selection of instructional materials (including textbooks), supplies, and equipment to support the implementation of learning standards
Developed and facilitated school-based professional learning for administrators, teachers, instructional aides, and parent volunteers to assist in raising the level of instructional performance and student achievement in English/Language Arts Taught and led third-grade and fifth-grade English and Science teams Created backward design lesson plans, emphasizing differentiation & student communication in the target ESL language Edgerton Community Schools Edgerton, Wisconsin, USA Co-planned and taught two level-1 and level-2 Spanish classes, as well as three Spanish II and Spanish III classes Designed backward design lesson plans, emphasizing differentiation & student communication in the target language Highlighted and incorporated the TPR method, Multiple Intelligences, and Scaffolding Developed strong classroom management and conflict resolution skills Tutored students needing assistance with their second language learning Assisted and co-led after-school Spanish Club, including community involvement & tutoring elementary students Aldo Leopold Elementary School
Designed, assisted, and observed lesson plans for 1st grade and Dual Language Immersion classrooms with an emphasis on Multiple Intelligences and Differentiated Instruction Collaborated with the cooperating teacher, teacher’s aide, and special education teachers Participated in community building activities by leading and engaging in Morning Meeting Assisted cooperating teachers with student-centered learning Worked one-on-one with a second-grade student to maximize literacy skills and reading comprehension 2/2017 - Present
7/2014 - 12/2018
Educator, Student Teaching 9/2013 - 6/2014
9/2012 - 6/2013
Secretary and Receptionist 11/2012 - 5/2013
Associated Students of Wisconsin
Performed data entry and maintaining databases
Managed reception area: phone inquiries, walk-in appointments Assisted in student filing and grant applications
Organized office scheduling and event calendars
Coordinated the flow of internal and external information Composed, typed, and distributed daily reports and routine correspondences Department Coordinator, Educator
Educator, Practicum Student
Madison, Wisconsin, USA
Madison, Wisconsin, USA