Kimberly Ingram

Rutledge, TN *****

adtwcj@r.postjobfree.com

+1-865-***-****

For fifteen years I homeschooled my five children which explains several gaps in my work history. I am highly motivated, excellent verbal and written communication skills, problem solver, outgoing personality, courteous, professional, friendly, great phone etiquette, positive, learn very quickly, empathetic, people skills, strong organizational skills seeking opportunity for a new career. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Customer service/retail sales/ keyholder

Country Mills Crafts and Antiques - Sevierville, TN May 2018 to April 2019

Greeted and assisted customer's as they came in the store, ran two register's, packaged online orders, answered phones, assisted with unlocking cabinets with antiques for customers. Kept the store nice and clean, balanced out both drawers at the end of the night, prepared deposit for next day, logged all vendor sales and tax exemptions for the day, set alarm and locked up the store. Customer Service Representative/ Retail/ Sales

Country Candy Kitchen - Pigeon Forge, TN

June 2008 to November 2010

Greeted customer as they walked in, explained the products, talked to the customer about what they liked and preferred and offered the best product for them, filled customer's order, finalizing their sale at the register, packaging as needed. Kept the store clean and tidy, assisted in making candy, closed the store alone in the evenings, cashing out register assuring accurate accounts, logged all vendor sales for the day and noted their sales, prepared deposit for next morning, turning off all lights, setting alarm and locking both doors for the night.

PBX Operator/ER Admitting/front Desk

Gulf Coast Regional Medical Center - Fort Myers, FL July 1991 to October 1993

Answered switchboard in a professional and friendly manner, directing calls throughout entire hospital and over the intercom. I admitted patients into the emergency room in a timely, professional and compassionate manner as well as verifying insurance and personal information. Keeping the patients calm was my main priority.

Veterinary Technician/Receptionist

Animal Medical Center - Lehigh Acres, FL

February 1989 to April 1991

Front desk consisted of answering phones, scheduling appointments, receiving payments, calling for delinquet accounts, filled prescriptions, weighed patient, communicating effectively to owner and veterinarian, keeping front clean and making sure patient's owners understood completely the directions and instructions for any continued care at home or medications. Veterinary assistant consisted of weighing animal, administered injections and fluids, started IV's, prepped patient for surgery by shaving, sterilizing surgical area, sedating and intubating. I also took the x-rays, developed x-rays, assisting doctor during surgery, lab work, filling prescriptions, keeping work area, rooms and kennels clean, keeping owner's calm in an emergency, showing compassion and respect. Education

12th grade

Riverdale High School - Fort Myers, FL

August 1983 to January 1987

Skills

• Nursing (2 years)

• Certified Nurses Aide

• Multi-line Phone Systems

• Front desk

• Insurance Verification

• Residential Cleaning

• Veterinary experience

• Veterinary Assistant

• Experience Administering Injections

• Medical Imaging

• Animal Restraint

• Veterinary Technician Experience

• Animal Care

• Kennel Experience

• Laboratory Experience

• Phlebotomy

• Critical Care Experience

• Animal Handling

• Cash handling

• Customer service

• Certified Nurse's Aide (2 years)

• Home care-care taker (1 year)