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Assistant Operations Manager

Location:
Gallup, NM, 87301
Posted:
December 07, 2022

Contact this candidate

Resume:

Cady Westbrook

Gallup, NM *****

adtw67@r.postjobfree.com

+1-505-***-****

adtw67@r.postjobfree.com

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Operation Assistant Manager

Dollar Tree - Gallup, NM

November 2021 to Present

Oversee cashiers, deposits, maintain tillage for cashiers, restock and recovery, close store Housekeeping Manager, Event Coordinator, Housekeeper and Front Desk Night Auditor

El Rancho Hotel - Gallup, NM

December 2020 to August 2021

Housekeeper: cleaned and sanitized rooms, hallways, and lobby, and fold laundry. Front desk night auditor: check in/out hotel guests, provide customer service, and run night audit report closing the day; clean and sanitize lobby area; chop wood, built fires and clean the fireplace. Event coordinator: coordinate weddings, wedding receptions, graduation receptions, retirement parties, office meetings, rodeo after party, and class reunions. Act as point of contact with customer, servers, restaurant and kitchen managers, and general manager to coordinate events. Maintained open communication to ensure tables and chairs were set up as request. Decorate event area, set up and break down of tables and chairs; ensure food and beverages were made to order, banquet rooms and food ready prior to arrival.

Housekeeping manger: wrote the SOP for hotel’s housekeeping, daily walk thru inspecting each room and bathroom are clean and sanitary, beds made and free of stains, carpets and drapes clean, ensured all fixtures were dust free and spotless, adequate amenities available. Initiate maintenance work orders and follow thru with maintenance technicians to make sure work orders were completed. Coordinate with GM and outside construction crew on remodel of guest bathrooms, inspect tiling and fixtures during construction clean making sure all fixtures operate properly and tile work complete. Construction clean each room and thoroughly clean and sanitize prior to reopening room. Coordinate with carpet installers, drapes installers, GM, and front desk staff to update all rooms with new carpet, wood flooring and drapes. After each install worked with housekeepers to fully clean and sanitize, thorough room inspection so no hardware left in rooms.

Administrative Coordinator

Navajo Tribal Utility Authority - Fort Defiance, AZ March 2020 to March 2021

Under the directions of the head a human resources manager I processed payments to vendors created purchase requisitions maintained a balance sheet for each vendor. Answered phone calls took messages sent fax and emails. Scheduled yes appointments for Physical evaluation and drug screens. Scheduled CDL medical exams, Respirator and fit testing for positions that required these exams. Maintained a log for certification periods and renewal dates for CDL exams, CDL certifications and licenses, respirator and fit testings for each staff. Maintained a medical file for each into a staff at that rate that included the new hire physical evaluation and drug screens the CDL exams these CDL certifications and the respirator and fit testing. Maintained is the DL file for each staff that had a CDL. Worked with the HR manager to co- supervise the mail room staff. Assisted with monthly inventory of cafeteria food and supplies. Scheduled meetings and reserved meeting spaces. Scheduled or reviewed applications selected applicants for interviews, sent notifications via email and mail to applicants for interview dates and times, confirmed interview dates and times, and interviewed staff for positions within the human resources department. Maintained the budget for the HR department that included the cafeteria, recycling department, facilities maintenance and building and construction, a human resources Employment and Benefits department, and the records management department. Maint office supply inventory. Administrative Assistant

Navajo Tribal Utility Authority - Fort Defiance, AZ June 2019 to March 2020

Worked for the Deputy General Managers Office and worked their three DGM staff, Water and Wastewater, and Natural Gas Headquarter staff to process purchase requisitions, process payments to vendors, organize files, maintain inventory of office supplies, maintained mail log, provided office coverage throughout the Headquarters on other departments when necessary. Answered phone called, transferred calls and took messages.

Office Specialist

NAVAJO NATION CHILD CARE & DEVELOPMENT PROGRAM - Window Rock, AZ February 2016 to June 2019

ADMINISTRATION

Processed work orders and timesheets, worked with contractors to ensure timely services and payments were processed, and maintained files and organized child care center documents. Under Accounting Unit responsible for processing financial documents (TA's, PR's, ICR's, RR's, SSO's, PO's and RDP's), input/ compiled quarterly 700 data from child care services (child count) and yearly 700 data to funding source, compile monthly mileage reports and submit to Fleet Mgmt., reconcile P-Cards for program, and prepare group/individual travel arrangements. Assist with HR hiring, processing PAFs, back pays, and filing. Office Specialist

NAVAJO NATION FLEET MANAGEMENT-WINDOW ROCK SERVICE CENTER - Window Rock, AZ August 2015 to December 2015

Timesheets, compile and report monthly mileage logs, payroll disbursement, processed financial documents. On occasion entered vehicle information for vehicles being brought in for services. Sandwich Artist

SERP CORP DBA SUBWAY RESTAUTANT

January 2015 to May 2015

Customer services: making sandwiches, handled cash/credit/debit card transactions. Prepared food. Maintained store cleanliness; washed dishes, mopped and swept floors. Office Specialist

NAVAJO NATION HEALTH EDUCATION & HIV PREVENTION PROGRAM-CENTRAL OFFICE December 2011 to December 2014

Logged in incoming mail, routed to correct staff for proper action/response, finalized correspondence as assigned, and ran errands for signatures on necessary documents. Answered incoming calls, routed to correct staff or took messages when unavailable. Routine filing. Handled programs cellular phones and wireless device accounts. Registered staff for conferences/trainings and made reservations for travel and/ or meetings. Reports: Bi-weekly expense reports; GSA Monthly Mileage Usage/Fuel Purchases; complied HE/HIV Annual and Quarterly Reports as well as data, statistics, charts, and graphs as requested by Program Manager II.

Office Assistant

NAVAJO NATION WOMEN INFANTS & CHILDREN (WIC) PROGRAM-FORT DEFIANCE OFFICE February 2011 to July 2011

As assigned, I drafted and finalized letters to clients and/or vendors. Routine clerical work and timesheets for staff in office. Answered telephone and directed calls to appropriate staff or took messages when unavailable. Scheduled client's appointments.

Office Assistant

NAVAJO NATION HEALTH EDUCATION & HIV PREVENTION PROGRAM-CENTRAL OFFICE June 2010 to February 2011

Hired to assist the Fort Defiance Agency NN Women, Infants and Children Program. As assigned, I drafted and finalized letters to clients and/or vendors. Routine clerical work and time-sheets for staff in office. Called to remind clients of upcoming or missed appointments. When assigned, worked on promotions to advertise and assist in arranging events such as health fairs and fun walks (i.e. posters, flyers, radio advertisements for scheduled events).

Manager

SERP CORP DBA SUBWAY RESTAUTANT

April 2006 to June 2010

Maintained a clean and safe work environment. Maintained high standards of customer service during high-volume and fast-paced operations. Greeted and provided excellent customer services. Prepared quality products while maintaining proper food safety practices and portion control. Assigned work schedules and employee work hours, time-sheets, completed and transmitted weekly reports to headquarters. Responsible for weekly inventory, bi-weekly food orders, daily paperwork and deposits to bank. Handles currency and credit transactions for customers. Office Aide

SERP CORP DBA SUBWAY RESTAUTANT

July 2006 to August 2006

Hired to assist the Office of Hearing and Appeals to conduct routine clerical work, answered and directed phone calls to appropriate staff. Made new folders and assigned case numbers for Child Support Services case files. As assigned I finalized memorandums for signatures and disseminated to appropriate personnel.

Office Aide

NAVAJO NATION DEPARTMENT OF PERSONNEL MANANGEMENT

August 2005 to September 2005

Organized personnel files; indexed, scanned and shredded documents. Education

BACHELOR OF ARTS in BUSINESS ADMINIS General Management University of New Mexico - Albuquerque, NM

January 2019 to June 2020

ASSOCIATES OF ARTS in BUSINESS ADMINISTRATION

UNIVERSITY OF NEW MEXICO - Gallup, NM

June 2017 to December 2018

BACHELORS OF SCIENCE in ACCOUNTING

GRAND CANYON UNIVERSITY - Phoenix, AZ

February 2011 to December 2018

HIGH SCHOOL DIPOLMA, GALLUP HIGH SCHOOL

May 2007

Skills

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Night Audit

• Cash handling

• Housekeeping Management

• Fleet management

• Guest services

• SSO

• Hotel experience

• Management

• Sales

• Windows

• Analysis skills

• Leadership

• Accounting software

• Account reconciliation

• Accounts payable

• Research

• Personal assistant experience

• Project coordination

• Google Docs

• Bank reconciliation

• Accounting

• Databases

• Documentation review

• SAP similar to ADP (1 year)

• Events management

• Workday

• Logistics

• Forecasting

• Google Suite

• General ledger accounting

• General ledger reconciliation

• Pricing

• Microsoft Outlook

• Financial analysis

• Banquet experience

• Calendar management

• Quality assurance

• Financial management

• SharePoint

• Management

• Cleaning

• Sales

• Financial report writing

• Human resources

• Budgeting

• Customer service

• Administrative experience

• Microsoft Office

Languages

• English - Fluent



Contact this candidate