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Support Specialist Independent Consultant

Location:
Cordova, TN
Posted:
December 07, 2022

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Resume:

William Alan (Bill) Peck

**** ***** *** ****

Cordova TN 38018

Phone 901-***-**** E-mail adtw5k@r.postjobfree.com

Network Operating Platforms Programming Software Experience

TCP/IP Windows Server 2016 Windows Scripting SQL Server 2008R2

Network Cabling Windows XP/ 7 / 10 Batch Files Windows Terminal Server

DNS, DHCP Macintosh System 10 Unix Shell Scripts Microsoft Office 2016

WINS SCO Open Server Perl Microsoft CRM

Routing Interactive Unix RPG 400 IIS

Remote Access Red Hat Linux Cobol McAfee E-policy

Active Directory EMC SAN HTML Spiceworks

Education:

Bachelor’s, University of Memphis,

Microsoft Certified Windows XP

Microsoft Certified Windows 7 desktop installer

Experience:

Amador of America 07/01/2021-08/12/2022

Network Support Specialist

Network and Package support for Automotive parts houses nationwide

NTTData 10/29/2012-06/30/2021

Network Support Specialist

Located at Saint Francis Hospital Bartlett.

* Server administrator

* Responsible for provisioning hospital employees.

* Desktop/WOW support

* Responsible for all servers and Network Switches

* Support and maintain all MS SQL servers

* Upgrade all workstations from Windows XP to Windows 7 and then to Windows 10

* Maintain inventory of all Licensed software

* SPOK/Spectralink support

* Responsible for all Telephone Systems

Independent Consultant 11-12-2011 – 10/28/2012

Webmaster for Bartlett211.org; Memphisscottishrite.org and tlplimited.com all developed using html, MS publisher, and various other add-ons

Contracting at International Paper in the Windows Enterprise Support Department as a Systems specialist III

1-3-2012 – 3-15-2012

* Primary responsibility for approximately 1200 Windows servers located in the company’s main data center in Memphis, TN.

* Troubleshooting and resolving issues with Windows servers located throughout 500+ field locations in North America.

* Remote server build using HP ILO and Dell Drac

Shelby Systems, Cordova, TN

Network/Systems Administrator

4-1-2003 – 11-11-2011

* Installation, configuration and troubleshooting of all servers, firewalls, routers and switches.

* Managed Exchange 2003, 2007 and 2010

* Managed Active directory and Group policies for server 2000, 2003, 2008 and 2008R2

* Installed equipment for VMware Vsphere servers and assisted in the configuration of ESX

* Installed all VMware workstation software and configured the virtual OS for all employees.

* Installed and implemented SANs and NAS servers.

* Administrator for our “Webview” product. Setup and configured hundreds of Webview SQL databases.

* Completed classes in SQL report writing

* Moodle Administrator – Moodle is a Unix/web-based teaching tool

* Installed and configured Ruckus Wireless

* Total responsibility for WSUS and WDS

* Total responsibility for all Laptop backups using Microsoft Data Protection Manager.

* Created documentation – including instructions for installing SQL express 2005 and 2008r2

* Customer support – received the award of excellence multiple times.

* Installed/configured/supported McAfee e-policy orchestrator and McAfee VirusScan

* Setup and configured custom video conferencing equipment

* Design and implement LAN, WAN and WLAN solutions

* Configuring, implementing and maintaining Dell & 3com network devices

* Configure routing protocols, access lists, VLAN, VPN, 802.x security.

* Configure Network for Blackberry, Microsoft and Time Warner

* Configured WatchGuard and SonicWall firewalls

Independent Consultant Memphis, TN

Owner 9/1/02 – 4-1-2003

* Network/Systems support for various clients nationwide.

Admark Corporation, Memphis, TN

Technology Manager 05/1/95 – 8/31/2002

* Network/Systems Manager

* Webmaster – www.admarkcorp.com

* Design, implement and configure our software environment for all clients

* Client support of our package/networks/systems/Microsoft Office products

* Report writing /ODBC

* Built and installed all of the Unix servers for our customers.

Acme Frame Products, A division of American Greetings, Cleveland OH/ Harrisburg AR

Sr. Applications Analyst Programmer 8/1/1994 -4/28/1995

* Sr. Programmer for RPG 400 based Software (Friedman)

* Consulted with other Subsidiaries on large Bar-Coding project



Contact this candidate