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Customer Service Sales Manager

Location:
Springfield, VA
Posted:
December 07, 2022

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Resume:

Conor Rooney

**** ***** ****** *****, ***********, VA 22152 adtw4x@r.postjobfree.com 201-***-****

SUMMARY: Award-winning sales professional with 10+ years of experience in product sales and distribution throughout the District of Columbia metro area. Consistently exceed sales targets and generate exceptional results for employers including doubling employer territory and volume. Experience with international and domestic accounts, product distribution, and managing all levels of account communication from the C-suite to stock room.

EXPERIENCE:

Retail Activation Specialist DC/Northern Virginia, April 2022 - November 2022

Paulaner USA, White Plains, NY

Managed and grew territory more than 100% in volume and revenue in only six months

Exceeded Key Performance Indicator goals in distribution, events, and volume by 139%

Collaboratively worked on annual business plans in conjunction with distributors to map out goals that benefit customers, distributors, and Paulaner brands to achieve organic growth in the market

Managed and forecasted inventory for four distributors to maintain current business and projected growth

Proactively expanded distribution of Paulaner USA brands with Bayern Munich/DC United, German Embassy Unification Day, World Cup, and other major events promotions in off and on premise channels

Developed and maintained strong relationships with key accounts including German Embassy, Giant and Bronson Beer Hall

Legends LTD, Baltimore, MD March 2014 - March 2022

DC Area Sales Manager (January 2018-March 2022), Sales Representative (August 2014-December 2017), Merchandiser (March 2014-July 2014)

Excelled in management of the DC Area team of five representatives, consistently growing business year-over-year up to 20% in gross and volume

Coordinated weekly deliveries to more than 700 buying accounts

Developed strong partnerships in order to forecast customer needs, maintaining the company’s commitment to excellence

Collaboratively developed annual business plans with suppliers to map out goals that benefited customers, distributors, and brands to achieve organic growth in the market

Proactively expanded distribution of Legends LTD brands through major events and promotions in off and on premise channels

Developed and maintained strong relationships with key accounts including Costco, Safeway, Giant, and other national chains

Managed 120 plus off and on premise buying accounts

Consistently exceeded sales requirements up to 100% over goals on quotas, earned incentives trips to Benediktner, Austin City Limits, Stone Brewing, and Octoberfest

Executed 5-10 monthly tap features, tastings and promotions

Received sales award for “Kick Ass Sales” 2016

Sold and built displays, maintained products on shelves, and organized back stock

Manager July 2012 - March 2014

Big Wheel Bikes, Bethesda, MD

Supervised and directed store operations: employee scheduling, sales, inventory, and repairs

Responsible for weekly order of accessories, bicycles, and shop supplies

Processed warranty/defective bicycle issues for customers

Provided customers with the bicycle expertise for their purchase

Regional Account Manager January 2011 - May 2012

Cogent Communications, McLean, VA

Developed potential clients through internet research and cold calling

Closed sales through appointment scheduling, conference calls, and aggressive negotiations. Actively maintained

sales pipeline for management review.

Sought and established relationships with C-level executives and decision makers.

Provided management of company Siebel (CRM) database of existing and potential clients.

EDUCATION: Drexel University, B.A. Communications, concentration in Corporate Public Relations, May 2010



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