Resume

Hello my name is Lauren Rowell

**** ********** *** **

Concord, North Carolina, 28027

adtw4v@r.postjobfree.com

929-***-****

Summary

I am a hard working team player with an experienced background in customer service, sales and office training. I went to Aveda Arts Institute for Esthiology and have certification for training in chemical peels. I am very outgoing and have a great record of increasing sales, improving people's buying experience and overall great customer service

Skills

●Customer Service

●Facials

●Waxing

●Chemical peels

●Makeup

●Loss prevention

●Sales

●Register operation

●Merchandise Expert

●Promotion

●Phone and computer savvy

Work History

Ulta Beauty

Beauty Advisor (05/17/2022-Current)

● Help customers around the store with anything they need

●Inform customers of product information to help them with their skin/makeup needs

●Perform color matches to help customer find their foundation/concealer color

●Handle restocking and putting out new product from shipment

●Participate in store planning and remodeling to fit the different store lay out given

●Working as a team to meet daily goals (getting people to purchase and get credit cards and more)

Associate (10/20/2019-Current)

Kids FootLocker Inc.-Charlotte North Carolina

●Operate the register

●Interact with customer to improve buying experience

●Increase sales/Up sale items throughout the entire sale

●ReOrganize and make sure the store is clean presentable for every customer

● Inform customers of merchandise to help them find what they are looking for.

Value city Furniture

Customer service Representative 1/1/22-2/25/22

●Answer phones

●Be computer savvy

●Help customers with any issues and or problems purchasing from the store as well as doing everything I can to find a resolution

●Create a positive experience for every customer

●Work with other stores to meet the customers needs

●Send emails and make phone to customers/ other work colleagues about information regarding importance to the customer

Waitress/Hostess (12/1/2019-07/20/2020

Carolina Ale House-Charlotte North Carolina

●Provide good efficient customer service

●Improve people's dining experience (with a good attitude)

●Handle money/register operation.

●Made sure the restaurant was clean and organized

●Handled some preparations in the kitchen

Sales Associate (10/15/2019-05/2020)

Old Navy Inc.-Charlotte North Carolina

●Managed merchandise and inventory (handled shipment)

●Provided great customer service to improve people's shopping experience

●Handled Register duties (processing transaction and returns)

●Increased credit card sign ups

●Handled te stores overall presentation and cleaning (apart remodeling the store as well)

●Help customers with a great attitude and my merchandise expertise

I have also been a freelance makeup artist and wax specialist for a year and a half.

Education

●Highschool Diploma from North Mecklenburg Highschool Charlotte North Carolina (2018)

●Aveda Art And Science Institute Charlotte North Carolina- Esthiology License

Contact this candidate