PROFESSIONAL EXPERIENCE

Walmart, Alexandria, Virginia, JUNE 2019 – JANUARY 2020

Associate

• Worked in many different areas from hardware and sports to toys and food.

• Kept the merchandise organized, put the returns back where they belonged, stocked the newer items that came off of the trucks, and worked the register

• Maintained excellent customer service and worked with a team to provide a satisfactory shopping experience for customers

Kohls, Alexandria, Virginia, MARCH 2021

Sales Associate

• Worked as a cashier and dealt with high demand situations

• Kept track of the money and made sure it was safely stored at the end of the night

• Made sure the merchandise was organized and properly displayed

• Provided quality customer service and educated customers on products based on what they desired

• Put customers needs first and ensured they were satisfied

• Provided solutions for any problems customers had and improved their overall experience EDUCATION AND CREDENTIALS

BACHELOR OF SCIENCE (B.SC.) IN INFORMATION TECHNOLOGY – CLOUD COMPUTING, EXPECTED MAY 2023 George Mason University, Fairfax, Virginia

ADDITIONAL INFORMATION

Skills: Microsoft Word, Access, Excel, PowerPoint, Office Java, SQL, Object Oriented Programming, Python, HTML Azure Cloud, Database Management, AWS, Data Entry, scheduling/planning, Customer Service oriented, Outlook, Organizational, Critical Thinking, Patience, Problem Solving, Time Management, Positive Attitude, Attention to Detail, Active listening skills, Improving Overall Customer Experience and Building Loyalty Interests: Web developing, Community service, Event planning, Organizing, Healthcare, Art AVA JOHNSON

Alexandria, Virginia

m: 703-***-****

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