Chadwick K. M. Ngai

**** ********* ********* #***, ********, Hawaii 96826

Phone: 808-***-****

EDUCATION:

Arizona State University

Master of Business Administration

California State University Long Beach

Bachelor of Arts in Kinesiology; Emphasis in Athletic Training, Minor in Chemistry

EXPERIENCE:

2021 to Present- Hawaii Government Employees Association- Field Services Officer

Responsible for the strategic and daily implementation of member outreach activities that focus on the retention of current members and recruitment of non-members. Using analytical measures to supervise field outreach agents in their daily outreach activities, support in contract interpretation and train agents on best practices, contractual language and interpretation. Also responsible for coordinating and generating consultative responses on matters that affect working conditions for bargaining unit members. Also responsible for overseeing, expanding and supervising the organization’s member benefits, member engagement, education and training programs. Lead staff on all BU3 governance and statewide board elections matters.

2010 to 2021-Hawaii Government Employees Association- Business Agent

Acted as the initial point of contact for the general membership and employer representative regarding labor relations issues, interpreted contract language from various collective bargaining agreements, policies and procedures, rules and regulations; worked collaboratively to successfully strengthen employer-employee relations at multiple levels, successfully negotiated various memorandum of understandings, memorandum of agreements and employment agreements; guided and analyzed member issues to bring resolution; provided technical guidance for members to navigate through the grievance process up to and including arbitration; provided representation through a variety internal administrative investigations relating to violations that include but not limited to internal policies, Title IX, sexual harassment, and misconduct; analyzed and responded on behalf of the union in consultations to proposals for policy/ procedural changes and re-organizations; planned and conducted membership meetings at various levels of the organization; strengthened relationships and promoted interests of the union, mobilized the membership to rally around common issues; drafted testimony supporting and opposing university specific legislative bills; served as the lead spokesman and lead staff for negotiations, governance and other issues relating to bargaining unit 08- Administrative, Professional and Technical employees at the University of Hawaii and bargaining unit 03-non-supervisor white collar employees.

2008 to 2010-Hawaii State Department of Education- Athletic Health Care Trainer

Educated consumers on injury prevention and treatments; created and implemented policies and procedures regarding injury and prevention of injuries; utilized creative budgeting strategies to meet the goals of the program; managed procurement and demonstrated lean inventory strategies; coordinated events and classes; strengthened relationships both internally and externally; increased operating budget by leading fundraising programs; provided athletic training services for practice and game activities, effectively evaluated injuries and created efficient return to activity program, minimizing time the period of inactivity; and enforced policies of the institution. Instructed CPR and first aid courses for athletic department staff.

2008 to 2009-Wyndham Vacation Resorts- Sales Agent

Generated sales to and exceed expectations; customized presentations; coordinated sales

leads with follow ups; expanded client base; closed deals; obtained referrals; utilized marketing strategies and exceeded quotas.

1997 to 2007-Osaka Gakuin University- Strength Facility Director/ Head Athletic Trainer

Managed team of performance coaches; operated strength facility that serviced over 150 athletes daily; negotiated purchasing agreements for apparel and fitness equipment; initiated committee on collegiate sports; implemented marketing strategies to increase athletic team awareness; assessed and implemented conditioning programs.

SKILLS and CERTIFICATIONS:

Fluent in Spoken Japanese

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