Susan Kalmus

*** ***** **. #***

Oakland, CA ****0

Cell: 303-***-****/ adtvv8@r.postjobfree.com

HIGHLIGHTS

● OUTSTANDING SKILLS IN CREATING AND MANAGING VARIOUS PROGRAMS

● EXCELLENT INTERPERSONAL AND COMMUNICATION SKILLS

● ARTICULATE TEAM PLAYER AND PROBLEM SOLVER WITH POSITIVE ATTITUDE

● EXTENSIVE EXPERIENCE WORKING WITH SENIORS AND OTHER UNDERREPRESENTED POPULATIONS EMPLOYMENT HISTORY

July 2001- present Theatrical Publicist and Outreach Coordinator, Margery Kreitman Productions, San Francisco, CA

● Wrote, edit and produced news releases for direct placement in print, broadcast and social media

● Managed social media promotions including Facebook, Twitter, Google+ and others to generate audience development

● Created and determined publicity/press relations plan to generate ticket sales

● Developed communication objectives and communication plans

● Identified targeted audiences, and decide what to communicate to them and the best media to use

● Cultivated and maintained media contacts to generate relevant media coverage.

● Wrote news releases, articles, calendar listings, ensuring consistency and accuracy

● Created and implemented social media plan to increase visibility and audience development October, 2013 — June 2015 Volunteer Coordinator, Openhouse Senior Services, San Francisco, CA

● Developed first volunteer program, including recruiting, marketing, screening, managing and recognizing volunteers.

● Recruited teams of volunteers through targeted employee resource groups.

● Managed committee volunteer activities, including involvement in fundraising, events, and various programs.

● Developed annual recognition events for program and event volunteers

● Ran support groups for at-risk seniors to reduce isolation and maintain health and welfare

● Managed various databases. Set up systems and managed data as needed January, 2007 — September, 2013 Library Assistant, ITT Technical Institute, Westminster, CO

● Monitored circulation and other statistical data for LRC management

● Assisted students and faculty in the use of LRC resources and equipment, demonstrating their use

● Extensively researched community resources for assisting students and staff in need

● Assisted users in finding materials and information. Directed them to references and provided technical instruction

● Contacted absent students, giving them opportunities to discuss their issues and concerns.

● Provided support services to students to maximize retention and completion.

● Established weekly contact with at-risk students, reinforcing their commitment to continuing their education.

● Identified potential withdrawals and assisted in the retention effort, working with members of staff and faculty

January, 2004 — January, 2007 Press Room Coordinator, American Society on Aging Conference, San Francisco, CA

● Researched, wrote and edited program materials for conferences including press releases, marketing collateral, and program literature.

● Planned and coordinated author and other events, including advance press materials and catalog information.

● Handled event logistics including Press Rooms.

● Managed events surrounding conferences such as journalists’ dinners and other professional activities Previous nonprofit program history:

● Recruited, screened, trained and managed volunteers for fundraising telethons for St. Vincent de Paul Society.

● Coordinated events for St. Vincent de Paul Society, including major community 5k/1k run and walk. Responsibilities included recruiting, training and recognizing over 200 volunteers, and managing event

● Coordinated events for Boys & Girls clubs of Oakland, including marketing, volunteer committee management, donor and sponsor solicitation, budgeting, and event logistics

● Recruited, screened, trained and managed volunteers for fundraising telethons for St. Vincent de Paul Society

● Coordinated events for St. Vincent de Paul Society, including major community 5k/1k run and walk. Responsibilities included recruiting, training and recognizing over 200 volunteers, and managing event

● Managed telefunding and telemarketing campaigns for various arts organizations, including recruiting, training and supporting callers

● Contacted patrons for fundraising and subscription services for American Conservatory Theatre, SF Opera, SF Ballet and Magic Theatre

EDUCATION

B.A., Finch College, New York City (Journalism)

Overseas program in Italian and Art History, Rome, Italy A.A.., Packer Collegiate Institute, Brooklyn, NY (Art History) Classes in Gerontology, City College of San Francisco, San Francisco, CA SKILLS / QUALIFICATIONS

● Microsoft Office, PC and MAC

● Google Docs

● Volunteer Management Software, PC

● IRIS, Educational Database

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