Customer Service Administrative Assistant
Resume:
B
Tina Bankston
adtvtu@r.postjobfree.com
SUMMARY
Diligent Customer with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, promoting positive experiences to strengthen customer loyalty. Familiar with being a team player and adaptable to new processes and procedures. Hardworking team member skilled at building relationships. Precisely handles maximize accounting accuracy and meet strict compliance standards.
I am that person who already have the equipment in my home to handle your Criteria. Ambitious IT student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
SKILLS
POS Systems
Cash Handling
Customer Service
Customer Transactions
Food Service Asst. Director
Training in Customer Service
EXPERIENCE
Podium Clerk/ Cashier
Newark, DE
Pathmark Supermarket/ Jan 2005 to Jul 2022
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered product questions with up-to-date knowledge of sales and store promotions.
Collected payments and provided accurate change.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Processed refunds for worn, damaged and broken merchandise.
Helped customers find specific products, answered questions and offered product advice.
Answered customer questions and provided store information.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Administrative Assistant
Landover, MD
DOHUD/ Apr 2007 to Aug 2008
Directed customer communication to appropriate department personnel.
Responded effectively to sensitive inquiries or complaints.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Maintained accurate department and customer records.
Handled incoming calls and directed callers to appropriate department or employee.
Amazon Safety Ambassador/ Worked All Departments
New Castle, DE
Amazon/ Oct 2005 to Aug 2007
Inspected vehicle daily and reported issues to schedule maintenance and repairs.
Logged packaging activities and filed reports in company databases.
Loaded and unloaded boxes and packages to move to and from vehicle.
Carried items weighing up to 20 pounds from vehicle to customer building location.
Assisted in loading delivery trucks with prepared packages.
Scanned inbound and outbound packages to sort for destination.
Sorted parcels according to delivery rout
Machine Operator for all Departments
EDUCATION AND TRAINING
High School Diploma
Parkdale High School May 1983
Riverdale, MD
ED
Phoenix University
AZ
UPON REQUEST
Achievements in many and Certificates
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