Teacher/customer service expert
Resume:
Alexandra Keesler
***** **** *** *, ********, WA 98037 • ********@******.***.*** • 925-***-****
SUMMARY
Teacher and customer service personnel with 7+ years of successfully working, communicating and growing with teammates and customers. Hardworking and a fast, flexible learner. Ability to work efficiently independently or in teams. Experience working in both a remote and in person setting. PROFESSIONAL EXPERIENCE
Employer 1 WASHOE COUNTY SCHOOL DISTRICT
Employer 2 NORTHSHORE SCHOOL DISTRICT
Teacher
November 2018–Present
● follow and implement and plan daily curriculum/lesson plans properly and track student progress by taking consistent data and using it to improve plans and identify students who need support
● Work flexibly and quickly to ensure students are
engaged in lessons and to ensure good behaviors are maintained and any problems are resolved
● Frequently work in professional learning
communities to collaborate lessons, schedule
meetings, share data findings and ensure
student success
● Communicate with customers/families about
students learning goals and progress to
ensure a strong relationship and rapport and
conduct quarterly conferences
UNIVERSITY OF NEVADA- RESIDENTIAL LIFE, Reno, NV
Student Desk Attendant
August 2017–November
2018
● Carry out clerical tasks like organizing and having residents complete forms, answering the phone,
maintaining keys, filling out maintenance requests, checking guest in and out and greeting students when they come in
● Work independently and complete any given tasks
within an appropriate time frame
● Have a knowledge of the university housing
management systems and use them
appropriately to administer new keys and
check in students while moving in
● Maintain desk organization and cleanliness-
appropriately file forms and papers, vacuum
and wipe down space, order office new
supplies as needed
Employer 1 NEVADA WOLF SHOP
Employer 2 KIDS UNIVERSITY SUMMER CAMP
Employer 3 NANNY FOR PRIVATE FAMILY
Seasonal/Temporary positions
January 2017–July 2018
● Learn tasks and responsibilities within a short time frame and efficiently and independently carry them out
● Assist customers with shopping and inform them of specials that best apply to them and their needs by talking to them and intently listening to what they want
● Ensure the happiness of customers by
providing excellent customer service and help
resolve any problems calmly and quickly
● Review extra tasks for the day and determine
high need and low need tasks quickly and
efficiently execute in order of importance
while simultaneously completing routine daily
tasks
VOLUNTEER EXPERIENCE
FUNDRAISING COMMISSIONER, Brentwood, CA August 2015–June 2016
● Plan and organize all fundraising events and present them to leadership teacher and vice principal for
approval and collaborate with them to improve and
finalize plans
● Communicate with leadership teacher and vice
principal efficiently, schedule meetings with and
check in during the process of carrying out
fundraisers
● oversee a team of peers to create and run
fundraising events, collaborate with the team
to make new ideas and delegate tasks
amongst them
● advertise fundraisers and motivate peers to
engage in them and attend by creating
engaging and creative advertising and making
the fundraiser easily accessible to the market
being targeted
CASA (Court Appointed Special Advocates), Reno, NV September 2016–May 2020
● recruit new volunteers and CASA applicants through media and in person events by informing about CASA and its significance, exciting them about our charity and letting them know our needs and how they can be apart of our team
● Raise money through fundraisers/philanthropy events
● Inform about CASA in new and creative ways
EDUCATION
UNIVERSITY OF NEVADA, RENO, Reno, NV
Bachelor of Science in Elementary Education (concentration: special education), GPA: 3.7
Dean’s list (fall 2016, spring 2017, fall 2019)
May 2020
ADDITIONAL SKILLS
● Proficient in MS Office (Word, Excel, PowerPoint, Teams) Outlook, Zoom
● Great organizational skills
● Ability to work successfully within groups or independently
● Experience with both remote and in person work
REFERENCES
Amanda Stulock- Principal
********@*************.***
Maddison Lee- coworker
*****@***.***
Lisa Nolan- Lead Teacher/Mentor
******@*************.***
Angela Owens- Supervisor
********@*******.***
Crystal Adams- Boss
********@***.***
Michelle Hinkson- Lead Teacher/Mentor
********@*************.***
Contact this candidate