Resume

Behavioral Specialist Customer Service

Location:

Huntsville, AL

Posted:

December 05, 2022

Contact this candidate

Resume:

Resume for:

Tynja L. Flint

*** ********* *****

Harvest, AL 35749

Phone: 256-***-****

Email: adtvpy@r.postjobfree.com

OBJECTIVE

To secure an administrative position that allows me to utilize my skills and further develop my capabilities in a professional office setting.

PROFESSIONAL SUMMARY

Reliable, self-motivated professional with 5+ years’ experience in the clerical / administrative support field. Customer-oriented, with exceptional organizational skills. Interpersonal, works well with others. Strong communications skills. Willing to adapt to change and learn new, challenging opportunities.

RELEVANT SKILLS

•Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

•Reception

•Customer service

•General office duties (file creation and maintenance; mail distribution; multi-line phone switchboard operation; document creation and distribution)

•Sales / purchasing research / inventory

•Conflict resolution

•Demonstrated ability to multi-task

WORK EXPERIENCE

September 2020 - Present Finding a Better You, LLC Harvest, AL

Founder/Life Coach. A wellness professional helping people make progress in their lives in order to attain greater fulfillment. Aiding clients in improving their relationships, careers, and day-to-day lives. Primary emphasis is utilizing over 25 years of experience working with women and children in various roles and capacities to offer spiritual life coaching, counseling, conducts seminars, training sessions, and event keynote speaking.

MAY 2018 - Present St. Mark CDC Huntsville, AL

Assistant Director and Office Administrator. Manage Budget; Manage student accounts and schedules; bookkeeping/payroll using Brightwheel; Update Income Summary; Manage buses drivers and scheduling; manage students and staff records; manage new staff schedules (work/break schedule) and assist staff in securing substitutes when needed; manage students’ schedules; type and distribute menus; order, store, and distribute Abeka curriculum items; schedule routine/corrective maintenance for custodial, pest control, etc.;

JUN 2015 – May 2018 APPLETON Huntsville, AL

Behavioral Specialist Assistant. Same duties as a paraprofessional, with writing restraint paperwork, teaching one-on-one math, reading, teaching social skills, writing progress reports to parents, testing, and assisting with behavioral plans. Certified in the Managing Crisis Safely program.

Appleton Assignment Highland Elementary School Huntsville, AL

Worked with the S.O.A.R Program. Students Optimizing Academic Responsibility. Assisted the S.O.A.R teacher with referrals, placement, daily classroom procedures, observations,teaching, training, testing, conferences with parents/guardians IEP meetings, etc,.

MAY 2011 – JUN 2015 WILL Technology, Inc Huntsville, AL

Office Administrator. Responsible for administering clerical support tasks at the Corporate office, to include: answering multi-line phone system; greeting visitors courteously; typing correspondence and reports; establishing and maintaining filing systems; information retrieval; operating office equipment (phones / facsimiles / scanners / printers / intercom system); electronically depositing funds into Corporate bank accounts; facilitating in- and out-going mail dissemination; ordering office supplies; tracking order shipments; Assist the

Human Resource Department with new hire processing. Manage and coordinate executive management calendars and scheduling to mitigate potential conflicts and determine feasible alternatives. Manage information of the highest level of confidentiality in a professional manner. Handle visitor logs, badging, escorting, and front office reception responsibility with accuracy. Assisted in training others in reception duties. Maintain flexibility and efficiency to deal with changing priorities. Interact with associates at all levels of the organization in a gracious and supportive manner. Other clerical / administrative support duties, as required.

SEP 2008 – MAY 2011 Weatherly Elementary School Huntsville, AL

Paraprofessional. Primary responsibilities included assisting teachers with typical and special needs children. Provided assistance in conducting IEP meetings with parents. Attended special education workshops and parent meetings. Conducted one-on-one sessions with students to assist in becoming current on school assignments. Provided aid to students requiring the development of motor skills. Facilitated classroom instruction and oversight in teachers’ absences. Performed administrative support tasks to aid in the management of the classroom.

SEP 2006 – SEP 2008 McDonnell Elementary School Huntsville, AL

Parent Coordinator / PTA President. Developed various workshops as outreach programs to engage and involve parents in children’s education. Headed fundraisers for the school. Managed the creation and distribution of information documents and flyers. Networked with parents to encourage active participation in school’s PTA program. Developed parent teams to facilitate diverse activities. Coordinated special events during the school year. Attended monthly meetings for Title 1 schools. Assisted in student counseling, as needed.

FEB 2004 – SEP 2006 Goody’s Family Clothing Huntsville, AL

Sales Clerk / Cashier. Operated cash registers and conducted manual counts for accuracy. Prepared bank deposits. Assisted customers in making merchandise selections. Resolved customers’ issues / complaints by addressing their needs to ensure ultimate customer satisfaction. Maintained exceptional presentation of floor merchandise by preparing quality displays.

EDUCATION

Presently attending Calhoun Community College Huntsville, AL

Pursuing an Associate’s degree in Business Administration.

REFERENCES

Debra West

Retired Principal HCS

256-***-****

adtvpy@r.postjobfree.com

Veronica Haley

Director St. Mark Child Development Center

Retired Toaster/Asst Principal HCS: Realtor

256-***-****