ERIKA MOORE-HAWKINS. **** Shawnee Dr. Romulus, MI,48174

734-***-****

OBJECTIVE

Looking for opportunities for advancement in and office work environment .

EXPERIENCE

Taco Bell

Crew/03/2014-12/2014

While keeping area clean and organized, make sure all areas are kept stocked, be professional and courteous when taking customer's orders, make sure to give customer back their correct change and thank them for their business. Pack their orders completely and correctly .

BURGER KING

Crew Trainer/01/2012-03/2014 worked until replacement was found.

Train employees to be professional at all time, to greet customers with a smile and a great attitude making them feel secure in their choice of where their getting their food. Make sure all new hires know all the rules and regulations of the corporate standards . How to clean, what areas to clean how cleaning materials should be used,where they are to be used, how to mix cleaning materials safely and correctly. How to make food properly and how to keep areas and stations sanitary for food production . Teach each crew member register bottoms to ring up each customers order correctly no matter the customization or complicated the order may be, and doing it in a professional manner.

AWARDS AND ACKNOWLEDGEMENTS

Wastenaw CC, 1999/ 2000

Culinary hospitality and management

Clinton street mbc high school, 1993/1996 (Graduate)

I've been working in food service for most of my career and hospitality industry for the last 25 years. Sales and especially customer service .