Event Coordinator Customer Service
Resume:
Pamela Keohane
Newton Centre, MA *****
adtvpu@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Sales and Catering Manager
Roche Brothers - West Roxbury, MA
September 2019 to July 2022
Assist customers with their catering needs, to include Graduations, Birthday’s, Anniversaries, Weddings and Bereavement's.
Sales and Event Planner at Northeastern University Rebecca's Café - Boston, MA
April 2013 to August 2019
Sales Manager & Event planner
Managing incoming phone calls
Proposal writing of full service events to include menu development, design, vendor coordination as well as staffing needs.
Conduct client meetings and site visits
Assist in daily operation of sales office
Event Coordinator/Staffing Manager
Gourmet Caterers - Boston, MA
May 1990 to October 2018
Extensive knowledge of etiquette, food preparation, and customer service Coordinated and managed up-scale events ranging from small intimate affairs to events catering to 3000+ guests
Performed event pre-planning activities
Coordinated with sales manager
Deployment of staff
Managed event timing
Implemented Staff mate - an online program created specifically for special event industry In charge of labor management, pay data, employee scheduling and overtime Recruited and interviewed potential staff
Reviewed and evaluated employee performance
Monitored budget and expenses for staffing department Education
Liberal Arts
Boston State College - Boston, MA
January 1974 to January 1977
Skills
• Events Management (10+ years)
• Interviewing
• Event Planning
• Sales Management
• Employee Evaluation
• Human Resources
• Management (10+ years)
• Catering (10+ years)
• Administrative Experience
• Employee Orientation (10+ years)
• Recruiting
• Human Resources Management
• Office Management
• Customer service (10+ years)
• Banquet Experience
• Performance Management
• Presentation Skills
• Logistics
• Culinary Experience
• Pricing
• Operations Management
• Strategic Planning
• Budgeting
Additional Information
Ability to effectively learn and adapt in a wide variety of work environments Strong communication skills
Exceptional leadership skills such as ability to motivate, lead by example, and create a sense of urgency
Instruct and demonstrate a positive work environment Attention to detail
Highly capable of multi-tasking and quick decision making
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