Data Entry Customer Service
Resume:
JENOY
FISHER
**********@*****.***
Pineville, LA 71360
Astute Call Center professional offering polished
communication skills. Brings excellent organizational skills and talent for overcoming customer objections.
Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
PROFESSIONAL SUMMARY
Healthcare Outsourcing Network - Customer Service
Representative
Denver, CO • 04/2022 - 11/2022
Circle K - Cashier Team Lead
Jena, LA • 01/2021 - 04/2022
WORK HISTORY
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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Answered customer telephone calls promptly to avoid on-hold wait times.
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Answered constant flow of customer calls with minimal wait times.
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Offered advice and assistance to customers, paying attention to special needs or wants.
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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
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Provided primary customer support to internal and
external customers
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Trained team members on cash register operation and cash handling.
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Quickly and accurately counted drawers at start and end of each shift.
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Communicated with customers and team members to
solve problems.
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• Operated POS cash register and equipment to collect SKILLS
Calm and Professional
Under Pressure
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Order and Refund
Processing
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Data Entry and
Maintenance
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Issue and Complaint
Resolution
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Southern New Hampshire
University
Hooksett, NH • Expected in
05/2024
Associate of Arts
EDUCATION
Sonic - Cook Shift Leader
Jena, LA • 12/2010 - 12/2020
payments.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of
production and service areas.
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Inspected freezer and refrigerator daily to check and maintain proper temperatures.
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Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
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Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
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Contact this candidate