Kayla Morris

**** * ** ** ***#* Washington DC ***20 202-***-**** adtvnh@r.postjobfree.com

OBJECTIVE

Highly motivated and organized individual seeking an entry-level customer service position to fully utilize my skills and experience while making a significant contribution to the success of the organization. SKILLS & PROFICIENCIES

● welgkg Service and Organizational Skills

● Regulatory and Safety Compliance

● Research’s I and Data Entry

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● Communication and Presentation

● Cash Handling and POS Systems

● Scheduling and Time-Management

● Problem-Solving and Crisis Management

● Office Management and Clerical

● Quality Assurance Protocols

EXPERIENCE

DC Department of Employment Services (DOES)

Art and Soul Solutions, Inc.

Washington, DC November 2020 - present

STEP Workforce Trainee

● Performs various administrative functions.

● Checks and respond to emails.

● Develops individual professional profile.

● Utilizes cloud-based meeting software.

● Maintains electronic documentation filing system.

● Attends mandatory training sessions on workplace modules. Modells Sporting Goods January 2018 – March 2019

Washington, DC

Cashier

● Greeted and proactively assisted customers.

● Provided a positive customer experience with fair, friendly, and courteous service.

● Registered sales on a cash register by scanning items, itemizing and totaling customers' purchases.

● Resolved customer issues and answers questions.

● Bagged customer purchases if needed.

● Processed returns and exchange transactions.

● Maintained a safe and clean working environment by complying with procedures, rules and regulations.

EDUCATION

● DC Department of Employment Services (DOES) Work Readiness Program November 2020

● Maya Angelou Public Charter School High School Diploma Washington, DC June 2020 References Available Upon Request

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