David Jackson

206-***-**** ***** S.E. ***th Place, Renton, WA 98058 adtvmu@r.postjobfree.com

Professional Summary

Work industry professional with two decades dedicated to honing customer service and public relations skills. Recently earned Associates of Arts in Business and is proficient with numerous valuable core competencies that will directly apply to the success of any work center. Capable of meeting objectives independently or through teamwork. Completely focused on establishing trust and enforcing equal opportunity and treatment for all work center personnel and customers. Focused on providing all involved with an atmosphere that promotes positivity, and superior work ethic. Skills and Core Competencies

Public relations professional

Multitasker/Creative thinker

Team focused

Adapts quickly to change

Social media networking

Technologically proficient

Community Ambassador

Excellent verbal/written communication

abilities

Administrative skills

Employment History

Federal Reserve Bank of San Francisco Renton, WA Human Resources Generalist 2021- Present

• Conduct SAFR Background check screening of new candidates.

• Assist candidate's questions when going through the hiring process

• Work with recruiters to ensure the candidate is getting things done in a timely manner.

• Manage the procurement of bids/contracts for new anniversary pins

• Service awards anniversary packets to celebrate anniversary milestones Federal Reserve Bank of San Francisco Renton, WA Cash Vault Custodian 2005- 2021

• Responsible for ensuring drivers, messengers and crew leaders receive the correct amount of money to serve customers and financial institutions daily

• Ensure all required paperwork and administrative line items are complete

• Establish work center invoices, receipts, and more

• Entrusted with legal tender in excess of $1M

• Provide professional customer service

• Monitored and managed all vault payouts

• Tasked to train new personnel on daily duties and responsibilities 2

Vaupell Industrial Plastics Seattle, WA

Warehouse Lead 2003-2005

• Led and managed daily warehouse operations

• Supervised and performed shipping and receiving duties for plastic products to various cities

• Enforced all mandatory state and local warehouse directives and policies as directed Sam Goody Music Seattle, WA

Customer Service and Sales Representative 2001-2002

• Established the company brand through a display of superior customer service

• Responsible for cash handing and register operations Block Buster Video Seattle, WA

Customer Service Representative 2002

• Serviced and assisted over 1000 customers a week

• Performed daily cash handling operations and customer transactions

• Responsible for organizing store merchandise

• Assisted in developing improvements within the store to enhance customer service and sales Federal Reserve Bank of San Francisco Seattle, WA Checks Operations Specialists 2001

• Track logs and document all check transactions

• Provide all documentation as needed to intra-bank departments and management as needed

• Responsible for managing daily schedule and work center operations

• Manage all office duties as needed

Education and Training

University of Phoenix Associates of Arts with a concentration in Business Fundamentals 2022 North Seattle College Seattle, WA Leadership and development certificate 2020 Workplace Communication certificate 2020

University of Washington Seattle, WA professional continuing education (PCE) Human resources essentials certificate 2019

Green River College, Kent, WA HR Generalist Certificate 2019 Seattle Central College Seattle, WA Human Resources Management certificate 2019 Nathan Hale High School, Seattle, WA Graduated 1998 Additional Information

Mosaic ERG(Employee resource group) member; focus on African American business professionals that partake in various bank activities as well as partnering with several organizations in the community focused on volunteer efforts supporting youth mentoring, environmental efforts and food/clothing drives. Garfield Community Center Volunteer 2018-Present

Vaupell Industrial Plastics Employee of the month

Federal Reserve Bank Of San Francisco employee of the quarter The Sonics Team Shop Employee of The Month 3x

References Available Upon Request

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